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Unified Communication as a Service Market Report Scope & Overview:

The Unified Communications as a Service Market was valued at USD 65.05 billion in 2023 and is expected to reach USD 316.23 billion by 2032, growing at a CAGR of 19.27% from 2024-2032.

Unified Communications as a Service Market Revenue Analysis

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The Unified Communications as a Service market has experienced significant growth in recent years, largely driven by the increasing demand for seamless communication tools that enhance collaboration in businesses of all sizes. This demand has been further accelerated by the rise of remote work and the adoption of cloud technology, making UCaaS platforms essential for organizations seeking efficient and real-time communication solutions. In May 2024, Vodafone Business expanded its Unified Communications platform to over 30 countries, offering businesses a comprehensive suite of cloud-based communication tools for enhanced collaboration and productivity. As more than 85% of organizations are expected to embrace a cloud-first principle, UCaaS platforms provide the flexibility and scalability necessary for improving operational efficiency without the burden of large upfront investments.

This growing reliance on UCaaS solutions continues to fuel market expansion, as organizations increasingly adopt features such as video conferencing, messaging, voice calling, and collaboration tools to enhance employee productivity. In June 2024, Microsoft Teams was recognized for driving collaboration and digital transformation, serving as a central hub for communication, meetings, and productivity. Integrated with Microsoft 365, it enhances teamwork and enables secure, efficient communication across various workstyles. The demand for integrated solutions that simplify communication and improve teamwork is becoming a top priority for enterprises. With hybrid and remote work environments becoming more prevalent, businesses seek solutions that can provide flexible communication systems ensuring secure and efficient interactions across global teams.

Looking to the future, the opportunities within the UCaaS market are vast, as businesses continue their digital transformation journeys, creating new pathways for growth. In August 2024, 8x8 introduced a range of AI-driven features across its integrated cloud platform, aiming to enhance customer experiences and provide channel partners with new opportunities to leverage AI capabilities. Integrating emerging technologies like artificial intelligence, machine learning, and automation into UCaaS platforms will offer even smarter and more intuitive communication tools. In addition, as businesses become more focused on cybersecurity and data privacy, UCaaS providers will have opportunities to stand out by offering highly secure and compliant services. This evolving landscape ensures that the demand for UCaaS solutions will remain strong, making the future of the market bright and full of promise.

Unified Communication as a Service Market Dynamics

Key Drivers:  

  • Artificial Intelligence and Automation Driving the Growth of the Unified Communications as a Service Market

Artificial Intelligence (AI) and automation are transforming the Unified Communications as a Service (UCaaS) market by enhancing communication processes. AI-driven tools like chatbots, voice recognition, and automated scheduling optimize interactions, reduce manual tasks, and improve efficiency. Chatbots can handle customer queries instantly, while voice recognition enables more seamless communication, whether for transcription, transcription-to-text, or virtual assistants. Automated scheduling streamlines meeting coordination, reducing the time spent on administrative tasks. In March 2024, Zoom expanded its AI-powered collaboration platform with tools like AI Companion to boost productivity through features such as meeting summaries and follow-up assistance. This positions Zoom to compete with Microsoft Teams and Google by offering these AI features at no extra cost. These innovations not only enhance the user experience but also help businesses scale their operations by improving overall productivity, fueling market expansion and encouraging new entrants to develop advanced solutions.

  • The Impact of Remote and Hybrid Work Trends on the Unified Communications as a Service Market

The rise of remote and hybrid work models has significantly boosted the demand for Unified Communications as a Service solution. As businesses adapt to flexible work environments, the need for communication tools that integrate voice, video, messaging, and collaboration has become more crucial. UCaaS platforms enable seamless interactions across various devices and locations, allowing employees to stay connected and productive, regardless of where they are working. These solutions facilitate better teamwork, improve communication efficiency, and reduce the complexities associated with traditional on-premise systems. As remote and hybrid work continue to evolve, businesses increasingly rely on UCaaS to enhance collaboration, ensuring that teams can work together effectively from any location. This trend is a key driver in the ongoing growth of the UCaaS market.

Restraints:

  • Security Concerns and Compliance Challenges Restraining Growth in the Unified Communications as a Service Market

Security concerns are a significant restraint for the Unified Communications as a Service (UCaaS) market. As UCaaS solutions rely on cloud-based communication, they introduce risks related to data security and privacy. Sensitive business and customer information may be vulnerable to breaches, posing a major challenge for companies considering adoption. Additionally, organizations must ensure compliance with strict data protection regulations like GDPR, HIPAA, and others, which can be resource-intensive and complex. This adds another layer of concern for businesses that operate in highly regulated industries. The fear of potential data breaches, loss of control over sensitive information, and the cost of ensuring compliance can slow the adoption of UCaaS solutions, particularly among enterprises that prioritize stringent security measures.

Unified Communication as a Service Market Segmentation:

By Organization

The Large Enterprises segment dominated the Unified Communications as a Service market in 2023, capturing around 63% of the revenue share. This is primarily driven by their extensive need for scalable, secure, and integrated communication solutions to support complex organizational structures. Large enterprises typically require robust UCaaS platforms to manage diverse communication channels across multiple locations, enhancing operational efficiency and collaboration.

The Small and Medium Enterprises segment is poised to grow at the fastest compound annual growth rate of 20.88% from 2024 to 2032. This rapid growth is fueled by SMEs' increasing adoption of cost-effective, flexible UCaaS solutions that enable them to compete with larger organizations. As cloud-based technologies become more accessible and affordable, SMEs are increasingly leveraging these solutions to streamline communication and enhance productivity, driving the demand for UCaaS services in this segment.

By Component

The Telephony segment led the Unified Communications as a Service market in 2023, accounting for approximately 37% of the revenue share. This dominance stems from the essential role telephony plays in day-to-day business operations, providing a reliable foundation for voice communication across various organizational levels. Telephony solutions are particularly valued for their integration capabilities with other UCaaS features, facilitating seamless communication across global networks and enhancing overall business efficiency.

The Conferencing segment is anticipated to experience the fastest compound annual growth rate of 21.46% from 2024 to 2032. This rapid expansion is driven by the increasing demand for virtual collaboration tools, as remote work and global teams become more prevalent. As businesses prioritize real-time collaboration and decision-making, the need for scalable and high-quality conferencing solutions continues to rise, further accelerating the growth of this segment within the UCaaS market.

By Deployment

The Public Cloud segment dominated the Unified Communications as a Service market in 2023, capturing around 73% of the revenue share, and is projected to grow at the fastest compound annual growth rate of 19.47% from 2024 to 2032. This dominance and rapid growth can be attributed to the increasing shift of businesses towards cloud-based solutions due to their scalability, flexibility, and cost-effectiveness. Public cloud platforms enable organizations to streamline their communication systems while minimizing upfront infrastructure costs, making them particularly appealing for businesses of all sizes. As remote work, digital collaboration, and the need for integrated communication solutions continue to rise globally, the public cloud's ability to support these evolving demands ensures its continued market leadership and accelerated expansion in the coming years.

REGIONAL ANALYSIS:

North America led the Unified Communications as a Service market in 2023, holding the largest revenue share of approximately 38%. This dominance is largely attributed to the region's advanced technological infrastructure and the widespread adoption of cloud-based communication solutions across businesses of all sizes. Moreover, North America’s mature market, along with a high concentration of key UCaaS providers, fosters an environment of innovation, further cementing its position as a market leader.

The Asia Pacific region is expected to grow at the fastest compound annual growth rate of 22.09% from 2024 to 2032. This remarkable growth is driven by the rapid digital transformation across emerging economies, where businesses are increasingly adopting UCaaS solutions to improve collaboration and operational efficiency. Additionally, the growing demand for cost-effective, scalable communication tools among small and medium-sized enterprises in the region is accelerating the adoption of UCaaS, positioning Asia Pacific as the fastest-growing market in the forecast period.

Unified-Communications-as-a-Service-Market-Regional-Share

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KEY PLAYERS:

  • 8x8, Inc. (8x8 X Series, 8x8 Contact Center)

  • ALE International (Rainbow Cloud, OpenTouch)

  • Avaya, Inc (Avaya OneCloud, Avaya Spaces)

  • Cisco Systems, Inc. (Webex Suite, Cisco Unified Communications Manager)

  • Fuze, Inc. (Fuze Desktop, Fuze Contact Center)

  • IBM Corporation (IBM Watson Workspace, IBM Cloud Video)

  • Mitel Networks Corporation (MiCloud Connect, MiVoice Business)

  • NEC Corporation (UNIVERGE BLUE Connect, UNIVERGE SV9500)

  • RingCentral, Inc. (RingCentral MVP, RingCentral Video)

  • Zoom Video Communications, Inc. (Zoom Meetings, Zoom Phone)

  • Vonage Holdings Corp. (Vonage Business Communications, Vonage Contact Center)

  • Google LLC (Google Meet, Google Voice)

  • LogMeIn Inc. (GoToConnect, GoToMeeting)

  • Windstream Holdings, Inc. (OfficeSuite UC, HD Meeting)

  • DIALPAD, Inc. (Dialpad Talk, Dialpad Meetings)

  • Verizon Communications Inc. (BlueJeans, Verizon One Talk)

  • NTT Communications Corporation (NTT Cloud Collaboration, UCaaS by NTT)

  • Masergy Communications, Inc. (Masergy Cloud Communications, Masergy Contact Center)

  • Sify Technologies, Ltd. (Sify CloudInfinit, Sify Voice Solutions)

  • Tata Communications, Ltd. (Tata InstaCC, Tata UCaaS)

  • Genesys (Genesys Cloud CX, Genesys Engage)

Recent Developments:

  • In November 2024, 8x8 introduced AI-powered upgrades to its Cloud CX platform, enhancing transcription accuracy, multilingual support, and customer engagement tools for contact centers. These advancements aim to streamline customer service and elevate user experiences.

  • In March 2024, Avaya introduced its Communication and Collaboration Suite, aligning with its "Innovation Without Disruption" strategy. The suite offers flexible solutions across on-prem, Private Cloud, and public cloud environments, enabling organizations to enhance employee and customer experiences

  • In October 2024, Zoom launched its cloud-based Zoom Phone service in India, targeting the B2B sector. The service integrates local phone numbers with a cloud PBX, aiming to streamline Enterprise  communication and collaboration, with plans to expand across major Indian telecom circles

Unified Communications as a Service Market

Report Attributes Details
Market Size in 2023 USD 65.05 Billion
Market Size by 2032 USD 316.23 Billion
CAGR CAGR of 19.2% From 2024 to 2032
Base Year 2023
Forecast Period 2024-2032
Historical Data 2020-2022
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Component (Telephony, Unified Messaging, Collaboration Platforms, Conferencing)
• By Deployment (Public Cloud, Private Cloud)
• By Industry Vertical (Automotive, Education, Healthcare, BFSI, Hospitality, Real Estate, Legal, IT & Telecom, Others)
• By Organization (Large Enterprises, Small and Medium Enterprises)
Regional Analysis/Coverage North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia, Rest of Latin America)
Company Profiles 8x8, Inc., ALE International, Avaya LLC, Cisco Systems, Inc., Fuze, Inc., IBM Corporation, Mitel Networks Corporation, NEC Corporation, RingCentral, Inc., Zoom Video Communications, Inc., Vonage Holdings Corp., Google LLC, LogMeIn Inc., Windstream Holdings, Inc., DIALPAD, Inc., Verizon Communications Inc., NTT Communications Corporation, Masergy Communications, Inc., Sify Technologies, Ltd., Tata Communications, Ltd., Genesys
Key Drivers • Artificial Intelligence and Automation Driving the Growth of the Unified Communications as a Service Market
• The Impact of Remote and Hybrid Work Trends on the Unified Communications as a Service Market
RESTRAINTS • Security Concerns and Compliance Challenges Restraining Growth in the Unified Communications as a Service Market

Frequently Asked Questions

Ans: - Unified Communications as a Service Market was valued at USD 65.05 billion in 2023 and is expected to reach USD 316.23 billion by 2032, growing at a CAGR of 19.27% from 2024-2032.

Ans: - The Large Enterprises segment dominated the UCaaS market with around 63% of the revenue share in 2023.

Ans: - North America led the UCaaS market in 2023, capturing approximately 38% of the revenue share.

Ans. The Public Cloud segment dominated the UCaaS market with 73% of the revenue share in 2023.

Ans: - The Conferencing segment is expected to grow at a CAGR of 21.46% from 2024 to 2032.

Table of Contents

1. Introduction

1.1 Market Definition

1.2 Scope (Inclusion and Exclusions)

1.3 Research Assumptions

2. Executive Summary

2.1 Market Overview

2.2 Regional Synopsis

2.3 Competitive Summary

3. Research Methodology

3.1 Top-Down Approach

3.2 Bottom-up Approach

3.3. Data Validation

3.4 Primary Interviews

4. Market Dynamics Impact Analysis

4.1 Market Driving Factors Analysis

4.1.1 Drivers

4.1.2 Restraints

4.1.3 Opportunities

4.1.4 Challenges

4.2 PESTLE Analysis

4.3 Porter’s Five Forces Model

5. Statistical Insights and Trends Reporting

5.1 Adoption Rates of Emerging Technologies

5.2 Network Infrastructure Expansion, by Region

5.3 Cloud Services Usage, by Region

5.4 Feature Analysis, 2023

5.5 User Demographics, 2023

6. Competitive Landscape

6.1 List of Major Companies, By Region

6.2 Market Share Analysis, By Region

6.3 Product Benchmarking

6.3.1 Product specifications and features

6.3.2 Pricing

6.4 Strategic Initiatives

6.4.1 Marketing and promotional activities

6.4.2 Distribution and supply chain strategies

6.4.3 Expansion plans and new product launches

6.4.4 Strategic partnerships and collaborations

6.5 Technological Advancements

6.6 Market Positioning and Branding

7. Unified Communications as a Service Market Segmentation, By Component

7.1 Chapter Overview

7.2 Telephony

7.2.1 Telephony Market Trends Analysis (2020-2032)

7.2.2 Telephony Market Size Estimates and Forecasts to 2032 (USD Billion)

7.3 Unified Messaging

7.3.1 Unified Messaging Market Trends Analysis (2020-2032)

7.3.2 Unified Messaging Market Size Estimates and Forecasts to 2032 (USD Billion)

7.4 Collaboration Platforms

7.4.1 Collaboration Platforms Market Trends Analysis (2020-2032)

7.4.2 Collaboration Platforms Market Size Estimates and Forecasts to 2032 (USD Billion)

7.5 Conferencing

7.5.1 Conferencing Market Trends Analysis (2020-2032)

7.5.2 Conferencing Market Size Estimates and Forecasts to 2032 (USD Billion)

8. Unified Communications as a Service Market Segmentation, By Deployment

8.1 Chapter Overview

8.2 Public Cloud

8.2.1 Public Cloud Market Trends Analysis (2020-2032)

8.2.2 Public Cloud Market Size Estimates and Forecasts to 2032 (USD Billion)

8.3 Private Cloud

8.3.1 Private Cloud Market Trends Analysis (2020-2032)

8.3.2 Private Cloud Market Size Estimates and Forecasts to 2032 (USD Billion)

9. Unified Communications as a Service Market Segmentation, By Organization

9.1 Chapter Overview

9.2 Large Enterprises

9.2.1 Large Enterprises Market Trends Analysis (2020-2032)

9.2.2 Large Enterprises Market Size Estimates and Forecasts to 2032 (USD Billion)

9.3 Small and Medium Enterprises

9.3.1 Small and Medium Enterprises Market Trends Analysis (2020-2032)

9.3.2 Small and Medium Enterprises Market Size Estimates and Forecasts to 2032 (USD Billion)

10. Unified Communications as a Service Market Segmentation, By Industry Vertical

10.1 Chapter Overview

10.2 Automotive

10.2.1 Automotive Market Trends Analysis (2020-2032)

10.2.2 Automotive Market Size Estimates and Forecasts to 2032 (USD Billion)

10.3 Education

10.3.1 Education Market Trends Analysis (2020-2032)

10.3.2 Education Market Size Estimates and Forecasts to 2032 (USD Billion)

10.4 Healthcare

               10.4.1 Healthcare Market Trends Analysis (2020-2032)

10.4.2 Healthcare Market Size Estimates and Forecasts to 2032 (USD Billion)

10.5 BFSI

10.5.1 BFSI Market Trends Analysis (2020-2032)

10.5.2 BFSI Market Size Estimates and Forecasts to 2032 (USD Billion)

10.6 Hospitality

10.6.1 Hospitality Market Trends Analysis (2020-2032)

10.6.2 Hospitality Market Size Estimates and Forecasts to 2032 (USD Billion)

10.7 Real Estate

10.7.1 Real Estate Market Trends Analysis (2020-2032)

10.7.2 Real Estate Market Size Estimates and Forecasts to 2032 (USD Billion)

10.8 Legal

               10.8.1 Legal Market Trends Analysis (2020-2032)

10.8.2 Legal Market Size Estimates and Forecasts to 2032 (USD Billion)

10.8 IT & Telecom

10.8.1 IT & Telecom Market Trends Analysis (2020-2032)

10.8.2 IT & Telecom Market Size Estimates and Forecasts to 2032 (USD Billion)

10.9 Others

10.9.1 Others Market Trends Analysis (2020-2032)

10.9.2 Others Market Size Estimates and Forecasts to 2032 (USD Billion)

11. Regional Analysis

11.1 Chapter Overview

 11.2 North America

 11.2.1 Trends Analysis

 11.2.2 North America Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

 11.2.3 North America Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)     

11.2.4 North America Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.2.5 North America Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.2.6 North America Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.2.7 USA

11.2.7.1 USA Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.2.7.2 USA Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.2.7.3 USA Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.2.7.4 USA Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.2.8 Canada

11.2.8.1 Canada Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.2.8.2 Canada Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.2.8.3 Canada Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.2.8.4 Canada Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.2.9 Mexico

11.2.9.1 Mexico Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.2.9.2 Mexico Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.2.9.3 Mexico Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.2.9.4 Mexico Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3 Europe

11.3.1 Eastern Europe

11.3.1.1 Trends Analysis

11.3.1.2 Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

11.3.1.3 Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

11.3.1.4 Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.1.5 Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.1.6 Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.1.7 Poland

11.3.1.7.1 Poland Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.1.7.2 Poland Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.1.7.3 Poland Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.1.7.4 Poland Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.1.8 Romania

11.3.1.8.1 Romania Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.1.8.2 Romania Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.3.1.8.3 Romania Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

 11.3.1.8.4 Romania Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.3.1.9 Hungary

 11.3.1.9.1 Hungary Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

 11.3.1.9.2 Hungary Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.1.9.3 Hungary Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.1.9.4 Hungary Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)    

 11.3.1.10 Turkey

 11.3.1.10.1 Turkey Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

 11.3.1.10.2 Turkey Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.3.1.10.3 Turkey Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion) 

11.3.1.10.4 Turkey Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.1.11 Rest of Eastern Europe

11.3.1.11.1 Rest of Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.1.11.2 Rest of Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.1.11.3 Rest of Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.1.11.4 Rest of Eastern Europe Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)     

 11.3.2 Western Europe

 11.3.2.1 Trends Analysis

 11.3.2.2 Western Europe Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

 11.3.2.3 Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

 11.3.2.4 Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.5 Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.6 Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.2.7 Germany

11.3.2.7.1 Germany Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.7.2 Germany Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.7.3 Germany Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.7.4 Germany Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.2.8 France

11.3.2.8.1 France Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.8.2 France Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.8.3 France Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.8.4 France Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)     

11.3.2.9 UK

11.3.2.9.1 UK Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.9.2 UK Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.9.3 UK Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.9.4 UK Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.3.2.10 Italy

 11.3.2.10.1 Italy Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

 11.3.2.10.2 Italy Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.3.2.10.3 Italy Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

 11.3.2.10.4 Italy Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.3.2.11 Spain

11.3.2.11.1 Spain Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.11.2 Spain Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.11.3 Spain Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.11.4 Spain Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)      

 11.3.2.12 Netherlands

 11.3.2.12.1 Netherlands Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

 11.3.2.12.2 Netherlands Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.3.2.12.3 Netherlands Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

 11.3.2.12.4 Netherlands Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.3.2.13 Switzerland

 11.3.2.13.1 Switzerland Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

 11.3.2.13.2 Switzerland Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.3.2.13.3 Switzerland Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

 11.3.2.13.4 Switzerland Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.3.2.14 Austria

 11.3.2.14.1 Austria Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.14.2 Austria Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.14.3 Austria Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.14.4 Austria Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.3.2.15 Rest of Western Europe

11.3.2.15.1 Rest of Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.3.2.15.2 Rest of Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.3.2.15.3 Rest of Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.3.2.15.4 Rest of Western Europe Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)            

11.4 Asia Pacific

11.4.1 Trends Analysis

11.4.2 Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

11.4.3 Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

11.4.4 Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.5 Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.6 Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.7 China

11.4.7.1 China Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.7.2 China Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.7.3 China Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.7.4 China Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.8 India

11.4.8.1 India Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.8.2 India Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.8.3 India Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.8.4 India Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.9 Japan

11.4.9.1 Japan Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.9.2 Japan Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.9.3 Japan Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.9.4 Japan Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.10 South Korea

11.4.10.1 South Korea Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.10.2 South Korea Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.10.3 South Korea Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.10.4 South Korea Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.11 Vietnam

11.4.11.1 Vietnam Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.11.2 Vietnam Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.11.3 Vietnam Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.11.4 Vietnam Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.12 Singapore

11.4.12.1 Singapore Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.12.2 Singapore Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.12.3 Singapore Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.12.4 Singapore Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.13 Australia

11.4.13.1 Australia Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.13.2 Australia Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.13.3 Australia Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.13.4 Australia Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.4.14 Rest of Asia Pacific

11.4.14.1 Rest of Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.4.14.2 Rest of Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.4.14.3 Rest of Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.4.14.4 Rest of Asia Pacific Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.5 Middle East and Africa

 11.5.1 Middle East

 11.5.1.1 Trends Analysis

 11.5.1.2 Middle East Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

 11.5.1.3 Middle East Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

 11.5.1.4 Middle East Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

 11.5.1.5 Middle East Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

 11.5.1.6 Middle East Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

 11.5.1.7 UAE

 11.5.1.7.1 UAE Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.1.7.2 UAE Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.1.7.3 UAE Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.1.7.4 UAE Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical  (2020-2032) (USD Billion)

11.5.1.8 Egypt

11.5.1.8.1 Egypt Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.1.8.2 Egypt Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.1.8.3 Egypt Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.1.8.4 Egypt Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.1.9 Saudi Arabia

11.5.1.9.1 Saudi Arabia Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.1.9.2 Saudi Arabia Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.1.9.3 Saudi Arabia Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.1.9.4 Saudi Arabia Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.1.10 Qatar

11.5.1.10.1 Qatar Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.1.10.2 Qatar Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.1.10.3 Qatar Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.1.10.4 Qatar Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.1.11 Rest of Middle East

11.5.1.11.1 Rest of Middle East Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.1.11.2 Rest of Middle East Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.1.11.3 Rest of Middle East Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.1.11.4 Rest of Middle East Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.2 Africa

11.5.2.1 Trends Analysis

11.5.2.2 Africa Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

11.5.2.3 Africa Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

11.5.2.4 Africa Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.2.5 Africa Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.2.6 Africa Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.2.7 South Africa

11.5.2.7.1 South Africa Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.2.7.2 South Africa Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.2.7.3 South Africa Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.2.7.4 South Africa Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.2.8 Nigeria

11.5.2.8.1 Nigeria Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.2.8.2 Nigeria Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.2.8.3 Nigeria Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.2.8.4 Nigeria Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.5.2.9 Rest of Africa

11.5.2.9.1 Rest of Africa Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.5.2.9.2 Rest of Africa Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.5.2.9.3 Rest of Africa Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.5.2.9.4 Rest of Africa Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.6 Latin America

11.6.1 Trends Analysis

11.6.2 Latin America Unified Communications as a Service Market Estimates and Forecasts, by Country (2020-2032) (USD Billion)

11.6.3 Latin America Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion) 

11.6.4 Latin America Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.6.5 Latin America Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.6.6 Latin America Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.6.7 Brazil

11.6.7.1 Brazil Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.6.7.2 Brazil Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.6.7.3 Brazil Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.6.7.4 Brazil Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.6.8 Argentina

11.6.8.1 Argentina Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.6.8.2 Argentina Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.6.8.3 Argentina Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.6.8.4 Argentina Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.6.9 Colombia

11.6.9.1 Colombia Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.6.9.2 Colombia Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.6.9.3 Colombia Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.6.9.4 Colombia Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)

11.6.10 Rest of Latin America           

11.6.10.1 Rest of Latin America Unified Communications as a Service Market Estimates and Forecasts, By Component (2020-2032) (USD Billion)

11.6.10.2 Rest of Latin America Unified Communications as a Service Market Estimates and Forecasts, By Deployment (2020-2032) (USD Billion)

11.6.10.3 Rest of Latin America Unified Communications as a Service Market Estimates and Forecasts, By Organization (2020-2032) (USD Billion)

11.6.10.4 Rest of Latin America Unified Communications as a Service Market Estimates and Forecasts, By Industry Vertical (2020-2032) (USD Billion)       

12. Company Profiles

12.1 8x8, Inc.

12.1.1 Company Overview

12.1.2 Financial

12.1.3 Products/ Services Offered

12.1.4 SWOT Analysis

12.2 ALE International

12.2.1 Company Overview

12.2.2 Financial

12.2.3 Products/ Services Offered

12.2.4 SWOT Analysis

12.3 Avaya LLC

12.3.1 Company Overview

12.3.2 Financial

12.3.3 Products/ Services Offered

12.3.4 SWOT Analysis

12.4 Cisco Systems, Inc.

12.4.1 Company Overview

12.4.2 Financial

12.4.3 Products/ Services Offered

12.4.4 SWOT Analysis

12.5 Fuze, Inc.

12.5.1 Company Overview

12.5.2 Financial

12.5.3 Products/ Services Offered

12.5.4 SWOT Analysis

12.6 IBM Corporation

12.6.1 Company Overview

12.6.2 Financial

12.6.3 Products/ Services Offered

12.6.4 SWOT Analysis

12.7 Mitel Networks Corporation

12.7.1 Company Overview

12.7.2 Financial

12.7.3 Products/ Services Offered

12.7.4 SWOT Analysis

12.8 NEC Corporation

12.8.1 Company Overview

12.8.2 Financial

12.8.3 Products/ Services Offered

12.8.4 SWOT Analysis

12.9 RingCentral, Inc.

12.9.1 Company Overview

12.9.2 Financial

12.9.3 Products/ Services Offered

12.9.4 SWOT Analysis

12.10 Zoom Video Communications, Inc.

12.10.1 Company Overview

12.10.2 Financial

12.10.3 Products/ Services Offered

12.10.4 SWOT Analysis

13. Use Cases and Best Practices

14. Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.

 

The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Primary Research

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.

Step 3: Data Bank Validation

Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.

Data Bank Validation

Step 4: QA/QC Process

After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.

Step 5: Final QC/QA Process:

This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.

Key Segments:

By Component

  • Telephony

  • Unified Messaging

  • Collaboration Platforms

  • Conferencing

By Deployment

    • Public Cloud

    • Private Cloud

By Industry Vertical

    • Automotive

    • Education

    • Healthcare

    • BFSI

    • Hospitality

    • Real Estate

    • Legal

    • IT & Telecom

    • Others

By Organization

  • Large Enterprises

  • Small and Medium Enterprises

Request for Segment Customization as per your Business Requirement: Segment Customization Request

Regional Coverage:

North America

  • US

  • Canada

  • Mexico

Europe

  • Eastern Europe

    • Poland

    • Romania

    • Hungary

    • Turkey

    • Rest of Eastern Europe

  • Western Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Netherlands

    • Switzerland

    • Austria

    • Rest of Western Europe

Asia Pacific

  • China

  • India

  • Japan

  • South Korea

  • Vietnam

  • Singapore

  • Australia

  • Rest of Asia Pacific

Middle East & Africa

Middle East

  • UAE

  • Egypt

  • Saudi Arabia

  • Qatar

  • Rest of the Middle East

Africa

  • Nigeria

  • South Africa

  • Rest of Africa

Latin America

  • Brazil

  • Argentina

  • Colombia

  • Rest of Latin America

Request for Country Level Research Report: Country Level Customization Request

Available Customization

With the given market data, SNS Insider offers customization as per the company’s specific needs. The following customization options are available for the report:

  • Product Analysis

  • Criss-Cross segment analysis (e.g. Product X Application)

  • Product Matrix which gives a detailed comparison of the product portfolio of each company

  • Geographic Analysis

  • Additional countries in any of the regions

  • Company Information

  • Detailed analysis and profiling of additional market players (Up to five)


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  •            8950 (40% Discount)


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