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The Queue Management System Market Size was valued at USD 0.54 Billion in 2023 and is expected to reach USD 0.77 Billion by 2032 and grow at a CAGR of 4.12% over the forecast period 2024-2032.
A method for creating more effective procedures that may decrease customer wait times or perceived service wait times is called queue management. The goal is to boost customer satisfaction with the entire line experience as well as the number of clients who can be served at once.
QMS tracks the progress of customers through the queue so that they can see how long they have to wait. It can be used to schedule appointments so that customers can be sure of their place in the queue. QMS can provide analytics data that can be used to track the performance of the queue management system and identify areas for improvement. QMS can collect data about customer behaviour, which can be used to improve the customer experience and make better business decisions. The retail industry is the largest segment of the queue management system market, accounting for a market share of 35% in 2022. This is due to the high volume of customers that retailers typically deal with, and the need to manage queues efficiently in order to improve customer satisfaction. The healthcare industry is the second largest segment of the queue management system market, accounting for a market share of 20% in 2022. This is due to the need to manage queues in hospitals, clinics, and other healthcare settings in order to improve patient care. The growth of the global market for queue management software is significantly influenced by artificial intelligence and analytics technologies. In order to facilitate and assist efficient customer queue management, it integrates computing with data analytics and sensor data analysis, storage, and processing. Large businesses may now provide safe Queue Management Software with a number of essential features, including online booking, intelligent phone answering systems, self-service login, performance tracking, and real-time alerts and notifications, thanks to the development of artificial intelligence and analytics.
KEY DRIVERS
The increasing adoption of cloud-based queue management systems
Growing need to improve customer experience
Cloud-based queue management systems are becoming increasingly popular, as they offer a number of advantages over traditional on-premises systems. Cloud-based systems are more scalable and flexible, and they can be accessed from anywhere with an internet connection. This makes them ideal for businesses of all sizes, and it is one of the main drivers of growth in the queue management system market.
RESTRAIN
High initial set-up cost of queue management systems restricted the market growth.
Queue management systems can be expensive, especially for large businesses. This can be a barrier to adoption for some businesses.
OPPORTUNITY
Growth of the e-commerce market
The development of new technologies, such as artificial intelligence and machine learning, is creating new opportunities for queue management systems
The growth of the e-commerce market is creating new opportunities for queue management systems. E-commerce businesses can use queue management systems to manage queues at their physical stores, and they can also use queue management systems to manage customer service requests.
CHALLENGES
Compliance with regulations
Queue management systems are increasingly being targeted by cyberattacks
Businesses need to comply with regulations that govern the collection and use of customer data. This can be a challenge, as regulations can be complex and constantly changing.
The Russian-Ukraine war is having a negative impact on the queue management system market. The war is causing supply chain disruptions, economic sanctions, and investment uncertainty, which is leading to higher prices, longer lead times, and slower growth for the market. Retailers are facing supply chain disruptions and higher costs, which is impacting their ability to invest in new technologies, such as queue management systems. Queue management system companies are also seeing their costs increase due to the war. For example, Queue-it, another leading provider of queue management systems, reported that its costs increased by 15% in the first quarter of 2023. Investment in queue management systems is slowing down due to the war. For example, a recent survey by the Queue Management Systems Association found that 40% of businesses are delaying or cancelling investments in queue management systems due to the war.
IMPACT OF ONGOING RECESSION
The queue management system market is becoming increasingly competitive, as more and more companies are offering queue management solutions. This is leading to lower prices and decreased profit margins for queue management system companies. due to the recession. Kiosk Hero is a provider of self-service kiosks. The company is facing decreased demand for its products and services, as businesses are looking to cut costs wherever possible. Kiosk Hero is also facing increased competition from other self-service kiosk providers. Kiosk Hero's profit margin decreased by 10% in the first quarter of 2023. and sales revenue declined by 20% in the first quarter of 2023. Healthcare organizations are also facing decreased demand for services, which is impacting the demand for queue management systems. Healthcare organizations are also facing budget constraints, which is making it more difficult to invest in new technologies. Overall, the ongoing recession is having a negative impact on the queue management system market. The market is facing decreased demand, increased competition, and economic uncertainty. This is leading to lower sales revenue, profit margins, and investment.
By Offering
Solution
Service
By Mode
Virtual Queuing
Non-Virtual Queuing
By Queue Type
Structured Queue
Unstructured Queue
Kiosk Queue
Mobile Queue
By Application
Reporting and Analytics
Real-Time Monitoring
Appointment Management
Customer Service
Query Handling
In-Store Management
Others
North America
USA
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
REGIONAL ANALYSIS
North America is the largest market for queue management systems, accounting for a market share of 40% in 2022. This is due to the high adoption of new technologies in the region, and the presence of a large number of businesses that are potential users of queue management systems. The North American queue management system market is expected to continue to grow in the coming years, due to the following factors. The growing need to improve customer experience in the retail, healthcare, and government sectors. The increasing use of queue management systems in the transportation and hospitality sectors.
Asia Pacific is the third largest market for queue management systems, accounting for a market share of 20% in 2022. This is due to the rapid economic growth in the region, and the increasing adoption of new technologies in the region. Queue-it partners with Samsung to provide queue management solutions for Samsung Experience Stores in Asia Pacific. Queue-it, a leading provider of cloud-based queue management solutions, has partnered with Samsung to provide queue management solutions for Samsung Experience Stores in Asia Pacific. This partnership will help Samsung to improve the customer experience at its retail stores by reducing wait times and providing customers with more information about their place in the queue.
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The major players in the Queue Management System Market are, Advantech Co. Ltd, AKIS Technologies, ATT Systems, Aurionpro solution ltd, AwebStar, Business Automation, Core Mobile, Hate2wait, JRNI, Lavi Industries, and other players.
ATT Systems: In January 2023, ATT Systems announced that it had launched a new queue management system for the healthcare industry. The new system is designed to help hospitals and clinics improve patient flow and reduce wait times.
Aurionpro solution ltd: In February 2023, Aurionpro Solution Ltd announced that it had partnered with Qmatic to offer its customers a cloud-based queue management system. The partnership is expected to help Aurionpro Solution ltd to expand its reach into the global queue management market.
| Report Attributes | Details |
| Market Size in 2023 | US$ 0.54 Billion |
| Market Size by 2032 | US$ 0.77 Billion |
| CAGR | CAGR of 4.12% From 2024 to 2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Data | 2020-2022 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Offering (Solution, Service) • By Mode (Virtual Queuing, Non-Virtual Queuing) • By Queue Type (Structured Queue, Unstructured Queue, Kiosk Queue, Mobile Queue) • By Application (Reporting and Analytics, Real-Time Monitoring, Appointment Management, Customer Service, Query Handling, In-Store Management, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | Advantech Co. Ltd, AKIS Technologies, ATT Systems, Aurionpro solution ltd, AwebStar, Business Automation, Core Mobile, Hate2wait, JRNI, Lavi Industries |
| Key Drivers | • The increasing adoption of cloud-based queue management systems • Growing need to improve customer experience |
| Market Restraints | • High initial set-up cost of queue management systems restricted the market growth. |
Ans. The Compound Annual Growth rate for Queue Management System Market over the forecast period is 4.12%.
Ans. USD 0.77 Billion is the Company's projected Queue Management System Market size by 2030.
Ans. Some of the major players in the market are Advantech Co. Ltd, AKIS Technologies, ATT Systems, Aurionpro solution ltd, AwebStar, Business Automation, Core Mobile, Hate2wait, JRNI, Lavi Industries, MaliaTec, QLess, Q-Matic, Qminder, and SEDCO.
Ans. There are two main types of queue management systems, On-premises, On-premises QMS are installed on the customer's own servers. This type of QMS is more secure and reliable, but it can be more expensive to set up and maintain. second is Cloud-based, Cloud-based QMS are hosted on the provider's servers.
Ans. The queue management system market today has been influenced by several market drivers, restraints, and opportunities. Undoubtedly, need to manage customer traffic and customer movement to boost productivity has accelerated the need for queue management system globally.
TABLE OF CONTENTS
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Ukraine- Russia War
4.2 Impact of Recession
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 Japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Queue Management System Market Segmentation, by Offering
8.1Solution
8.2Service
9. Queue Management System Market Segmentation, by Mode
9.1 Virtual Queuing
9.2 Non-Virtual Queuing
10. Queue Management System Market Segmentation, by Queue Type
10.1 Structured Queue
10.2 Unstructured Queue
10.3 Kiosk Queue
10.4 Mobile Queue
11. Queue Management System Market Segmentation, by Application
11.1 Reporting and Analytics
11.2 Real-Time Monitoring
11.3 Appointment Management
11.4 Customer Service
11.5 Query Handling
11.6 In-Store Management
11.7 Others
12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 North America Queue Management System Market by Country
12.2.2North America Queue Management System Market by Offering
12.2.3 North America Queue Management System Market by Mode
12.2.4 North America Queue Management System Market by Queue Type
12.2.5 North America Queue Management System Market by Application
12.2.6 USA
12.2.6.1 USA Queue Management System Market by Offering
12.2.6.2 USA Queue Management System Market by Mode
12.2.6.3 USA Queue Management System Market by Queue Type
12.2.6.4 USA Queue Management System Market by Application
12.2.7 Canada
12.2.7.1 Canada Queue Management System Market by Offering
12.2.7.2 Canada Queue Management System Market by Mode
12.2.7.3 Canada Queue Management System Market by Queue Type
12.2.7.4 Canada Queue Management System Market by Application
12.2.8 Mexico
12.2.8.1 Mexico Queue Management System Market by Offering
12.2.8.2 Mexico Queue Management System Market by Mode
12.2.8.3 Mexico Queue Management System Market by Queue Type
12.2.8.4 Mexico Queue Management System Market by Application
12.3 Europe
12.3.1 Eastern Europe
12.3.1.1 Eastern Europe Queue Management System Market by Country
12.3.1.2 Eastern Europe Queue Management System Market by Offering
12.3.1.3 Eastern Europe Queue Management System Market by Mode
12.3.1.4 Eastern Europe Queue Management System Market by Queue Type
12.3.1.5 Eastern Europe Queue Management System Market by Application
12.3.1.6 Poland
12.3.1.6.1 Poland Queue Management System Market by Offering
12.3.1.6.2 Poland Queue Management System Market by Mode
12.3.1.6.3 Poland Queue Management System Market by Queue Type
12.3.1.6.4 Poland Queue Management System Market by Application
12.3.1.7 Romania
12.3.1.7.1 Romania Queue Management System Market by Offering
12.3.1.7.2 Romania Queue Management System Market by Mode
12.3.1.7.3 Romania Queue Management System Market by Queue Type
12.3.1.7.4 Romania Queue Management System Market by Application
12.3.1.8 Hungary
12.3.1.8.1 Hungary Queue Management System Market by Offering
12.3.1.8.2 Hungary Queue Management System Market by Mode
12.3.1.8.3 Hungary Queue Management System Market by Queue Type
12.3.1.8.4 Hungary Queue Management System Market by Application
12.3.1.9 Turkey
12.3.1.9.1 Turkey Queue Management System Market by Offering
12.3.1.9.2 Turkey Queue Management System Market by Mode
12.3.1.9.3 Turkey Queue Management System Market by Queue Type
12.3.1.9.4 Turkey Queue Management System Market by Application
12.3.1.10 Rest of Eastern Europe
12.3.1.10.1 Rest of Eastern Europe Queue Management System Market by Offering
12.3.1.10.2 Rest of Eastern Europe Queue Management System Market by Mode
12.3.1.10.3 Rest of Eastern Europe Queue Management System Market by Queue Type
12.3.1.10.4 Rest of Eastern Europe Queue Management System Market by Application
12.3.2 Western Europe
12.3.2.1 Western Europe Queue Management System Market by Country
12.3.2.2 Western Europe Queue Management System Market by Offering
12.3.2.3 Western Europe Queue Management System Market by Mode
12.3.2.4 Western Europe Queue Management System Market by Queue Type
12.3.2.5 Western Europe Queue Management System Market by Application
12.3.2.6 Germany
12.3.2.6.1 Germany Queue Management System Market by Offering
12.3.2.6.2 Germany Queue Management System Market by Mode
12.3.2.6.3 Germany Queue Management System Market by Queue Type
12.3.2.6.4 Germany Queue Management System Market by Application
12.3.2.7 France
12.3.2.7.1 France Queue Management System Market by Offering
12.3.2.7.2 France Queue Management System Market by Mode
12.3.2.7.3 France Queue Management System Market by Queue Type
12.3.2.7.4 France Queue Management System Market by Application
12.3.2.8 UK
12.3.2.8.1 UK Queue Management System Market by Offering
12.3.2.8.2 UK Queue Management System Market by Mode
12.3.2.8.3 UK Queue Management System Market by Queue Type
12.3.2.8.4 UK Queue Management System Market by Application
12.3.2.9 Italy
12.3.2.9.1 Italy Queue Management System Market by Offering
12.3.2.9.2 Italy Queue Management System Market by Mode
12.3.2.9.3 Italy Queue Management System Market by Queue Type
12.3.2.9.4 Italy Queue Management System Market by Application
12.3.2.10 Spain
12.3.2.10.1 Spain Queue Management System Market by Offering
12.3.2.10.2 Spain Queue Management System Market by Mode
12.3.2.10.3 Spain Queue Management System Market by Queue Type
12.3.2.10.4 Spain Queue Management System Market by Application
12.3.2.11 Netherlands
12.3.2.11.1 Netherlands Queue Management System Market by Offering
12.3.2.11.2 Netherlands Queue Management System Market by Mode
12.3.2.11.3 Netherlands Queue Management System Market by Queue Type
12.3.2.11.4 Netherlands Queue Management System Market by Application
12.3.2.12 Switzerland
12.3.2.12.1 Switzerland Queue Management System Market by Offering
12.3.2.12.2 Switzerland Queue Management System Market by Mode
12.3.2.12.3 Switzerland Queue Management System Market by Queue Type
12.3.2.12.4 Switzerland Queue Management System Market by Application
12.3.2.13 Austria
12.3.2.13.1 Austria Queue Management System Market by Offering
12.3.2.13.2 Austria Queue Management System Market by Mode
12.3.2.13.3 Austria Queue Management System Market by Queue Type
12.3.2.13.4 Austria Queue Management System Market by Application
12.3.2.14 Rest of Western Europe
12.3.2.14.1 Rest of Western Europe Queue Management System Market by Offering
12.3.2.14.2 Rest of Western Europe Queue Management System Market by Mode
12.3.2.14.3 Rest of Western Europe Queue Management System Market by Queue Type
12.3.2.14.4 Rest of Western Europe Queue Management System Market by Application
12.4 Asia-Pacific
12.4.1 Asia Pacific Queue Management System Market by Country
12.4.2 Asia Pacific Queue Management System Market by Offering
12.4.3 Asia Pacific Queue Management System Market by Mode
12.4.4 Asia Pacific Queue Management System Market by Queue Type
12.4.5 Asia Pacific Queue Management System Market by Application
12.4.6 China
12.4.6.1 China Queue Management System Market by Offering
12.4.6.2 China Queue Management System Market by Mode
12.4.6.3 China Queue Management System Market by Queue Type
12.4.6.4 China Queue Management System Market by Application
12.4.7 India
12.4.7.1 India Queue Management System Market by Offering
12.4.7.2 India Queue Management System Market by Mode
12.4.7.3 India Queue Management System Market by Queue Type
12.4.7.4 India Queue Management System Market by Application
12.4.8 Japan
12.4.8.1 Japan Queue Management System Market by Offering
12.4.8.2 Japan Queue Management System Market by Mode
12.4.8.3 Japan Queue Management System Market by Queue Type
12.4.8.4 Japan Queue Management System Market by Application
12.4.9 South Korea
12.4.9.1 South Korea Queue Management System Market by Offering
12.4.9.2 South Korea Queue Management System Market by Mode
12.4.9.3 South Korea Queue Management System Market by Queue Type
12.4.9.4 South Korea Queue Management System Market by Application
12.4.10 Vietnam
12.4.10.1 Vietnam Queue Management System Market by Offering
12.4.10.2 Vietnam Queue Management System Market by Mode
12.4.10.3 Vietnam Queue Management System Market by Queue Type
12.4.10.4 Vietnam Queue Management System Market by Application
12.4.11 Singapore
12.4.11.1 Singapore Queue Management System Market by Offering
12.4.11.2 Singapore Queue Management System Market by Mode
12.4.11.3 Singapore Queue Management System Market by Queue Type
12.4.11.4 Singapore Queue Management System Market by Application
12.4.12 Australia
12.4.12.1 Australia Queue Management System Market by Offering
12.4.12.2 Australia Queue Management System Market by Mode
12.4.12.3 Australia Queue Management System Market by Queue Type
12.4.12.4 Australia Queue Management System Market by Application
12.4.13 Rest of Asia-Pacific
12.4.13.1 Rest of Asia-Pacific Queue Management System Market by Offering
12.4.13.2 Rest of Asia-Pacific APAC Queue Management System Market by Mode
12.4.13.3 Rest of Asia-Pacific Queue Management System Market by Queue Type
12.4.13.4 Rest of Asia-Pacific Queue Management System Market by Application
12.5 Middle East & Africa
12.5.1 Middle East
12.5.1.1 Middle East Queue Management System Market by Country
12.5.1.2 Middle East Queue Management System Market by Offering
12.5.1.3 Middle East Queue Management System Market by Mode
12.5.1.4 Middle East Queue Management System Market by Queue Type
12.5.1.5 Middle East Queue Management System Market by Application
12.5.1.6 UAE
12.5.1.6.1 UAE Queue Management System Market by Offering
12.5.1.6.2 UAE Queue Management System Market by Mode
12.5.1.6.3 UAE Queue Management System Market by Queue Type
12.5.1.6.4 UAE Queue Management System Market by Application
12.5.1.7 Egypt
12.5.1.7.1 Egypt Queue Management System Market by Offering
12.5.1.7.2 Egypt Queue Management System Market by Mode
12.5.1.7.3 Egypt Queue Management System Market by Queue Type
12.5.1.7.4 Egypt Queue Management System Market by Application
12.5.1.8 Saudi Arabia
12.5.1.8.1 Saudi Arabia Queue Management System Market by Offering
12.5.1.8.2 Saudi Arabia Queue Management System Market by Mode
12.5.1.8.3 Saudi Arabia Queue Management System Market by Queue Type
12.5.1.8.4 Saudi Arabia Queue Management System Market by Application
12.5.1.9 Qatar
12.5.1.9.1 Qatar Queue Management System Market by Offering
12.5.1.9.2 Qatar Queue Management System Market by Mode
12.5.1.9.3 Qatar Queue Management System Market by Queue Type
12.5.1.9.4 Qatar Queue Management System Market by Application
12.5.1.10 Rest of Middle East
12.5.1.10.1 Rest of Middle East Queue Management System Market by Offering
12.5.1.10.2 Rest of Middle East Queue Management System Market by Mode
12.5.1.10.3 Rest of Middle East Queue Management System Market by Queue Type
12.5.1.10.4 Rest of Middle East Queue Management System Market by Application
12.5.2. Africa
12.5.2.1 Africa Queue Management System Market by Country
12.5.2.2 Africa Queue Management System Market by Offering
12.5.2.3 Africa Queue Management System Market by Mode
12.5.2.4 Africa Queue Management System Market by Queue Type
12.5.2.5 Africa Queue Management System Market by Application
12.5.2.6 Nigeria
12.5.2.6.1 Nigeria Queue Management System Market by Offering
12.5.2.6.2 Nigeria Queue Management System Market by Mode
12.5.2.6.3 Nigeria Queue Management System Market by Queue Type
12.5.2.6.4 Nigeria Queue Management System Market by Application
12.5.2.7 South Africa
12.5.2.7.1 South Africa Queue Management System Market by Offering
12.5.2.7.2 South Africa Queue Management System Market by Mode
12.5.2.7.3 South Africa Queue Management System Market by Queue Type
12.5.2.7.4 South Africa Queue Management System Market by Application
12.5.2.8 Rest of Africa
12.5.2.8.1 Rest of Africa Queue Management System Market by Offering
12.5.2.8.2 Rest of Africa Queue Management System Market by Mode
12.5.2.8.3 Rest of Africa Queue Management System Market by Queue Type
12.5.2.8.4 Rest of Africa Queue Management System Market by Application
12.6. Latin America
12.6.1 Latin America Queue Management System Market by Country
12.6.2 Latin America Queue Management System Market by Offering
12.6.3 Latin America Queue Management System Market by Mode
12.6.4 Latin America Queue Management System Market by Queue Type
12.6.5 Latin America Queue Management System Market by Application
12.6.6 Brazil
12.6.6.1 Brazil Queue Management System Market by Offering
12.6.6.2 Brazil Africa Queue Management System Market by Mode
12.6.6.3 Brazil Queue Management System Market by Queue Type
12.6.6.4 Brazil Queue Management System Market by Application
12.6.7 Argentina
12.6.7.1 Argentina Queue Management System Market by Offering
12.6.7.2 Argentina Queue Management System Market by Mode
12.6.7.3 Argentina Queue Management System Market by Queue Type
12.6.7.4 Argentina Queue Management System Market by Application
12.6.8 Colombia
12.6.8.1 Colombia Queue Management System Market by Offering
12.6.8.2 Colombia Queue Management System Market by Mode
12.6.8.3 Colombia Queue Management System Market by Queue Type
12.6.8.4 Colombia Queue Management System Market by Application
12.6.9 Rest of Latin America
12.6.9.1 Rest of Latin America Queue Management System Market by Offering
12.6.9.2 Rest of Latin America Queue Management System Market by Mode
12.6.9.3 Rest of Latin America Queue Management System Market by Queue Type
12.6.9.4 Rest of Latin America Queue Management System Market by Application
13 Company profile
13.1 Advantech Co. Ltd
13.1.1 Company Overview
13.1.2 Financials
13.1.3Product/Services/Offerings
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 AKIS Technologies
13.2.1 Company Overview
13.2.2 Financials
13.2.3Product/Services/Offerings
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 ATT Systems
13.3.1 Company Overview
13.3.2 Financials
13.3.3Product/Services/Offerings
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 Aurionpro solution ltd
13.4.1 Company Overview
13.4.2 Financials
13.4.3Product/Services/Offerings
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 AwebStar
13.5.1 Company Overview
13.5.2 Financials
13.5.3Product/Services/Offerings
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 Business Automation
13.6.1 Company Overview
13.6.2 Financials
13.6.3Product/Services/Offerings
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 Core Mobile
13.7.1 Company Overview
13.7.2 Financials
13.7.3Product/Services/Offerings
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Hate2wait
13.8.1 Company Overview
13.8.2 Financial
13.8.3Product/Services/Offerings
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9 JRNI
13.9.1 Company Overview
13.9.2 Financials
13.9.3 Product/Service/Offerings
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 Lavi Industries
13.10.1 Company Overview
13.10.2 Financials
13.10.3 Product/Service/Offerings
13.10.4 SWOT Analysis
13.10.5 The SNS View
14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Company Share Analysis
14.3 Recent Developments
14.3.1 Industry News
14.3.2 Company News
14.3.3 Mergers & Acquisitions
15. USE Cases and Best Practices
16. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
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