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The Passenger Service System Market size was valued at USD 8.8 billion in 2023, It is expected to hit USD 31.9 billion by 2031 and grow at a CAGR of 17.5% over the forecast period of 2024-2031.
A Passenger Service System (PSS) is a crucial component of airline operations, encompassing various critical systems and airline reservation systems. It comprises two primary systems the departure control system and the airline reservation system. These systems are in high demand worldwide. The PSS market has witnessed the integration of cutting-edge technologies such as big data analytics, cloud computing, and the Internet of Things (IoT). Additionally, software-defined data centers have gained prominence, emerging as the latest trend in the market. Following the pandemic, there has been a significant increase in the number of people traveling. This surge can be attributed to the low cost of aviation tickets, which has driven international passenger traffic. Furthermore, factors such as urbanization and the rising average disposable income of individuals have positively impacted the market. Consequently, these factors have contributed to the robust growth of the Passenger Service System (PSS) market.
Drivers
The aviation industry has witnessed a swift integration of information technology, which has consequently led to a significant rise in the utilization of passenger service systems.
Investments have yielded highly automated airline operations, facilitated by online booking, inventory control, and reservation services.
The growth of the passenger service system market is being driven by the expansion of the aviation industry, as it seeks to provide an enhanced user experience. With a steady increase in air travelers, there is a higher demand for efficient passenger service system solutions to handle the increased passenger volume and streamline operations. Furthermore, the growing competition among airlines is also increasing the demand for passenger service systems in order to provide an improved traveling experience. Passengers now expect a seamless journey experience, which further raises the demand for passenger service systems that offer enhanced user experience. These systems play a vital role in managing passenger data, enabling airlines to offer personalized services, loyalty programs, and efficient customer support. As a result, the expanding airline industry is driving the demand for advanced passenger service systems, ultimately leading to enhanced passenger satisfaction and loyalty, and driving business growth. in 2023, according to the Indian Aerospace and Defense Bulletin, Indian domestic airlines experienced a significant surge in passengers, accounting for 506 lakh passengers. This figure demonstrates a prominent annual expansion of 42% compared to 2022 when there were 354 lakh domestic passengers. The surge in the number of flyers is thus contributing to the growth of the passenger service system market, as it aims to offer an improved travel experience.
Restrains
The growth of the market is being hindered by security concerns related to passenger service systems.
A significant obstacle in the form of customer resistance towards PSS technologies. This lack of acceptance hampers the market's growth potential.
Opportunities
Integration of passenger service systems with artificial intelligence (AI) presents a wealth of future opportunities for market expansion.
By harnessing the power of AI, passenger service solutions are able to analyze vast amounts of passenger data and extract valuable insights. These algorithms are instrumental in understanding passenger preferences, behaviors, and travel patterns, allowing passenger service systems to offer personalized services based on this derived data. AI-powered web engines provide tailored travel options, ancillary services, and personalized promotions, resulting in enhanced customer satisfaction and increased revenue. Additionally, AI-powered chatbots and virtual assistants are capable of handling customer inquiries, providing real-time support, and assisting with various customer service tasks. This not only ensures that airlines are able to offer round-the-clock customer support, but also enables quick responses to passenger queries and efficient problem resolution through the utilization of AI solutions.
Challenges
The market growth is being hindered by the high costs associated with implementing and maintaining a robust passenger service system.
Geopolitical events, especially wars, often lead to economic instability in the affected regions and beyond. Airlines may face financial constraints, which can lead to delayed or scaled-down IT investments, including PSS. The PSS market relies on a global supply chain for hardware and software components. Any disruption in the supply chain due to geopolitical events, such as trade restrictions or sanctions, can affect the availability and cost of PSS solutions. During times of geopolitical tension, there is an increased risk of cyberattacks. PSS systems store sensitive passenger data, making them attractive targets for cybercriminals. Airlines and PSS providers may need to invest more in cybersecurity measures, potentially diverting resources from other projects. Uncertainty about the duration and outcome of a conflict can lead to cautious decision-making among airlines and PSS providers. Companies may delay or postpone PSS-related projects until there is more stability in the market. The impact on the PSS market may vary by region. Airlines operating in or near conflict zones may face more significant disruptions and challenges, while those in unaffected regions may continue their PSS investments relatively unimpeded. Governments can play a significant role in shaping the impact of geopolitical events on industries like aviation. They may provide financial support or regulatory flexibility to help airlines weather the storm, which can influence PSS investments.
Impact of Recession
During a recession, consumer and business spending tends to decrease, leading to a decline in overall travel demand. Passengers may postpone or cancel their travel plans, resulting in lower ticket sales for airlines. This reduction in passenger volumes directly affects the PSS market, as airlines may delay or scale back their investments in PSS technology and services. Airlines often implement cost-cutting measures during economic downturns to maintain profitability or reduce losses. This can include reducing IT budgets, postponing software upgrades, or renegotiating contracts with PSS providers to obtain more favorable terms. These actions can slow down the growth of the PSS market and delay the adoption of advanced technologies. Reduced demand and increased competition for a smaller pool of passengers can lead to intense price competition among airlines. This can put pressure on airlines' profit margins, making it challenging for them to allocate resources to upgrade or enhance their PSS capabilities. As a result, PSS providers may see a slowdown in new business opportunities and upgrades. Airlines may seek cost-efficient solutions that allow them to streamline their operations and improve their bottom line. PSS providers that offer innovative and cost-effective solutions, such as cloud-based systems or modular platforms, may be better positioned to weather the impact of a recession and continue to attract airline clients. Recessionary periods can lead to industry consolidation as weaker players struggle to survive and stronger ones acquire distressed assets. This can also affect the PSS market, as mergers and acquisitions can lead to changes in technology and service providers within the airline industry.
By Component
Software
Services
By Service
Airline Reservation System
Airline Inventory System
Departure Control System
Internet Booking System
Loyalty System
Customer Care System
Others
By Deployment
Cloud
On-Premise
By Solution
Inventory Management
Reservation Management
Others
The North American region holds the largest share 29% of the Passenger Service System Market. Additionally, the United States also has a significant market size in this industry. According to experts in the field, the growth in the U.S. can be attributed to the substantial investments made in government-supported infrastructure projects and the efficient provision of information on passenger transport services.
The Asia Pacific region is projected to register the fastest Compound Annual Growth Rate (CAGR) of 12%. This can be attributed to the ongoing digitalization trend across various industries, including aviation. The adoption of passenger service system solutions, which provide online booking capabilities, self-service options, mobile applications, and personalized digital experiences, is being driven by digital transformation. Furthermore, the expansion of the aviation industry is playing a significant role in accelerating market growth. This expansion aims to effectively manage the rising number of passengers, optimize operations, and enhance the overall customer experience. The high demand for Passenger Service Systems in this region can be attributed to the presence of several developing and potential countries, including India, Japan, and China. These nations offer attractive opportunities for vendors operating in this field.
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REGIONAL COVERAGE:
North America
US
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
The major players in market are IBM Corporation, Travelport Worldwide Ltd., KIU System Solutions, Information Systems Associates FZE, IBS Software Services Pvt. Ltd., Bravo Passenger Solutions Pte Limited, Hewlett Packard Enterprise, Enoya-one LTD., Travel Technology Interactive, Unisys Corporation, Hexaware Technologies Ltd., Mercator Limited, Hitit Computer Services A.S., Intelisys Aviation Systems Inc., Amadeus IT Group SA, Radixx International, Inc., Travelsky Technology Ltd., Sabre Corp., Sirena-Travel JSCS, and others in final report.
In February 2023, Sabre Corporation and JetBlue announced a multi-year renewal of their agreement for the SabreSonic passenger service system. This renewal guarantees that JetBlue's content will remain accessible on the Sabre Global Distribution System (GDS). Moreover, the collaboration between Sabre and JetBlue aims to elevate the customer experience and uncover revenue opportunities by leveraging the advanced capabilities of Sabre's passenger service system.
In April 2022, IBS Software made an exciting announcement about the release of its cutting-edge software, iFly Res. This next-generation software boasts a customer-centric Passenger Service System (PSS) equipped with state-of-the-art offer and order management capabilities. The primary objective behind this innovative system is to elevate the passenger experience while simultaneously empowering airlines with enhanced operational efficiency.
In November 2022, Sabre Corporation, a prominent technology provider in the global travel industry, made a significant announcement at the World Passenger Symposium (WPS). They revealed the extension of their long-standing partnership with Oman Air, the esteemed national carrier of the Sultanate of Oman. This collaboration aims to assist Oman Air in accomplishing its strategic goals. Sabre will continue to support them through a multi-year extension of the worldwide distribution system arrangement, as well as the renewal of Oman Air's SabreSonic Passenger Service System (PSS).
In November 2020, Hitit Computer Services A.S. and Nella Airlines formed a strategic partnership aimed at elevating Brazil's travel standards through the implementation of Hitit's state-of-the-art technology. This collaboration seeks to revolutionize the travel experience for passengers in Brazil.
| Report Attributes | Details |
| Market Size in 2023 | US$ 8.8 Bn |
| Market Size by 2031 | US$ 31.9 Bn |
| CAGR | CAGR of 17.5 % From 2024 to 2031 |
| Base Year | 2023 |
| Forecast Period | 2024-2031 |
| Historical Data | 2020-2022 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Component (Solution, Services) • By Organizational Size (Large Enterprises, Small and Medium Enterprises) • By Deployment Mode (Public Cloud, Private Cloud, Hybrid Cloud) • By Industry Vertical (BFSI, IT and Telecom, Retail, Healthcare, Manufacturing, Government, Travel and Hospitality, Education, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | IBM Corporation, Travelport Worldwide Ltd., KIU System Solutions, Information Systems Associates FZE, IBS Software Services Pvt. Ltd., Bravo Passenger Solutions Pte Limited, Hewlett Packard Enterprise, Enoya-one LTD., Travel Technology Interactive, Unisys Corporation, Hexaware Technologies Ltd., Mercator Limited, Hitit Computer Services A.S., Intelisys Aviation Systems Inc., Amadeus IT Group SA, Radixx International, Inc., Travelsky Technology Ltd., Sabre Corp., Sirena-Travel JSCS |
| Key Drivers | • The aviation industry has witnessed a swift integration of information technology, which has consequently led to a significant rise in the utilization of passenger service systems. • Investments have yielded highly automated airline operations, facilitated by online booking, inventory control, and reservation services. |
| Market Restraints | • The growth of the market is being hindered by security concerns related to passenger service systems. • A significant obstacle in the form of customer resistance towards PSS technologies. This lack of acceptance hampers the market's growth potential. |
Ans: The Passenger Service System Market size was valued at USD 8.8 billion in 2023.
Ans. The Passenger Service System Market is to grow at a CAGR of 17.5 % From 2024 to 2031.
Ans: Yes, you can ask for the customization as pas per your business requirement.
Ans. The forecast period of the Passenger Service System Market is 2024-2031.
Ans.
Table of Contents
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Russia-Ukraine War
4.2 Impact of Ongoing Recession
4.2.1 Introduction
4.2.2 Impact on major economies
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Passenger Service System Market Segmentation, By Components
8.1 Software
8.2 Services
9. Passenger Service System Market Segmentation, By Service
9.1 Airline Reservation System
9.2 Airline Inventory System
9.3 Departure Control System
9.4 Internet Booking System
9.5 Loyalty System
9.6 Customer Care System
9.7 Others
10. Passenger Service System Market Segmentation, By Deployment
10.1 Cloud
10.2 On-premises
11. Passenger Service System Market Segmentation, By Solution
11.1 Inventory Management
11.2 Loyalty Management
11.3 Reservation Management
11.4 Others
12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 North America Passenger Service System Market By Country
12.2.2 North America Passenger Service System Market By Components
12.2.3 North America Passenger Service System Market By Service
12.2.4 North America Passenger Service System Market By Deployment
12.2.5 North America Passenger Service System Market By Solution
12.2.6 USA
12.2.6.1 USA Passenger Service System Market By Components
12.2.6.2 USA Passenger Service System Market By Service
12.2.6.3 USA Passenger Service System Market By Deployment
12.2.6.4 USA Passenger Service System Market By Solution
12.2.7 Canada
12.2.7.1 Canada Passenger Service System Market By Components
12.2.7.2 Canada Passenger Service System Market By Service
12.2.7.3 Canada Passenger Service System Market By Deployment
12.2.7.4 Canada Passenger Service System Market By Solution
12.2.8 Mexico
12.2.8.1 Mexico Passenger Service System Market By Components
12.2.8.2 Mexico Passenger Service System Market By Service
12.2.8.3 Mexico Passenger Service System Market By Deployment
12.2.8.4 Mexico Passenger Service System Market By Solution
12.3 Europe
12.3.1 Eastern Europe
12.3.1.1 Eastern Europe Passenger Service System Market By Country
12.3.1.2 Eastern Europe Passenger Service System Market By Components
12.3.1.3 Eastern Europe Passenger Service System Market By Service
12.3.1.4 Eastern Europe Passenger Service System Market By Deployment
12.3.1.5 Eastern Europe Passenger Service System Market By Solution
12.3.1.6 Poland
12.3.1.6.1 Poland Passenger Service System Market By Components
12.3.1.6.2 Poland Passenger Service System Market By Service
12.3.1.6.3 Poland Passenger Service System Market By Deployment
12.3.1.6.4 Poland Passenger Service System Market By Solution
12.3.1.7 Romania
12.3.1.7.1 Romania Passenger Service System Market By Components
12.3.1.7.2 Romania Passenger Service System Market By Service
12.3.1.7.3 Romania Passenger Service System Market By Deployment
12.3.1.7.4 Romania Passenger Service System Market By Solution
12.3.1.8 Hungary
12.3.1.8.1 Hungary Passenger Service System Market By Components
12.3.1.8.2 Hungary Passenger Service System Market By Service
12.3.1.8.3 Hungary Passenger Service System Market By Deployment
12.3.1.8.4 Hungary Passenger Service System Market By Solution
12.3.1.9 Turkey
12.3.1.9.1 Turkey Passenger Service System Market By Components
12.3.1.9.2 Turkey Passenger Service System Market By Service
12.3.1.9.3 Turkey Passenger Service System Market By Deployment
12.3.1.9.4 Turkey Passenger Service System Market By Solution
12.3.1.10 Rest of Eastern Europe
12.3.1.10.1 Rest of Eastern Europe Passenger Service System Market By Components
12.3.1.10.2 Rest of Eastern Europe Passenger Service System Market By Service
12.3.1.10.3 Rest of Eastern Europe Passenger Service System Market By Deployment
12.3.1.10.4 Rest of Eastern Europe Passenger Service System Market By Solution
12.3.2 Western Europe
12.3.2.1 Western Europe Passenger Service System Market By Country
12.3.2.2 Western Europe Passenger Service System Market By Components
12.3.2.3 Western Europe Passenger Service System Market By Service
12.3.2.4 Western Europe Passenger Service System Market By Deployment
12.3.2.5 Western Europe Passenger Service System Market By Solution
12.3.2.6 Germany
12.3.2.6.1 Germany Passenger Service System Market By Components
12.3.2.6.2 Germany Passenger Service System Market By Service
12.3.2.6.3 Germany Passenger Service System Market By Deployment
12.3.2.6.4 Germany Passenger Service System Market By Solution
12.3.2.7 France
12.3.2.7.1 France Passenger Service System Market By Components
12.3.2.7.2 France Passenger Service System Market By Service
12.3.2.7.3 France Passenger Service System Market By Deployment
12.3.2.7.4 France Passenger Service System Market By Solution
12.3.2.8 UK
12.3.2.8.1 UK Passenger Service System Market By Components
12.3.2.8.2 UK Passenger Service System Market By Service
12.3.2.8.3 UK Passenger Service System Market By Deployment
12.3.2.8.4 UK Passenger Service System Market By Solution
12.3.2.9 Italy
12.3.2.9.1 Italy Passenger Service System Market By Components
12.3.2.9.2 Italy Passenger Service System Market By Service
12.3.2.9.3 Italy Passenger Service System Market By Deployment
12.3.2.9.4 Italy Passenger Service System Market By Solution
12.3.2.10 Spain
12.3.2.10.1 Spain Passenger Service System Market By Components
12.3.2.10.2 Spain Passenger Service System Market By Service
12.3.2.10.3 Spain Passenger Service System Market By Deployment
12.3.2.10.4 Spain Passenger Service System Market By Solution
12.3.2.11 Netherlands
12.3.2.11.1 Netherlands Passenger Service System Market By Components
12.3.2.11.2 Netherlands Passenger Service System Market By Service
12.3.2.11.3 Netherlands Passenger Service System Market By Deployment
12.3.2.11.4 Netherlands Passenger Service System Market By Solution
12.3.2.12 Switzerland
12.3.2.12.1 Switzerland Passenger Service System Market By Components
12.3.2.12.2 Switzerland Passenger Service System Market By Service
12.3.2.12.3 Switzerland Passenger Service System Market By Deployment
12.3.2.12.4 Switzerland Passenger Service System Market By Solution
12.3.2.13 Austria
12.3.2.13.1 Austria Passenger Service System Market By Components
12.3.2.13.2 Austria Passenger Service System Market By Service
12.3.2.13.3 Austria Passenger Service System Market By Deployment
12.3.2.13.4 Austria Passenger Service System Market By Solution
12.3.2.14 Rest of Western Europe
12.3.2.14.1 Rest of Western Europe Passenger Service System Market By Components
12.3.2.14.2 Rest of Western Europe Passenger Service System Market By Service
12.3.2.14.3 Rest of Western Europe Passenger Service System Market By Deployment
12.3.2.14.4 Rest of Western Europe Passenger Service System Market By Solution
12.4 Asia-Pacific
12.4.1 Asia Pacific Passenger Service System Market By Country
12.4.2 Asia Pacific Passenger Service System Market By Components
12.4.3 Asia Pacific Passenger Service System Market By Service
12.4.4 Asia Pacific Passenger Service System Market By Deployment
12.4.5 Asia Pacific Passenger Service System Market By Solution
12.4.6 China
12.4.6.1 China Passenger Service System Market By Components
12.4.6.2 China Passenger Service System Market By Service
12.4.6.3 China Passenger Service System Market By Deployment
12.4.6.4 China Passenger Service System Market By Solution
12.4.7 India
12.4.7.1 India Passenger Service System Market By Components
12.4.7.2 India Passenger Service System Market By Service
12.4.7.3 India Passenger Service System Market By Deployment
12.4.7.4 India Passenger Service System Market By Solution
12.4.8 Japan
12.4.8.1 Japan Passenger Service System Market By Components
12.4.8.2 Japan Passenger Service System Market By Service
12.4.8.3 Japan Passenger Service System Market By Deployment
12.4.8.4 Japan Passenger Service System Market By Solution
12.4.9 South Korea
12.4.9.1 South Korea Passenger Service System Market By Components
12.4.9.2 South Korea Passenger Service System Market By Service
12.4.9.3 South Korea Passenger Service System Market By Deployment
12.4.9.4 South Korea Passenger Service System Market By Solution
12.4.10 Vietnam
12.4.10.1 Vietnam Passenger Service System Market By Components
12.4.10.2 Vietnam Passenger Service System Market By Service
12.4.10.3 Vietnam Passenger Service System Market By Deployment
12.4.10.4 Vietnam Passenger Service System Market By Solution
12.4.11 Singapore
12.4.11.1 Singapore Passenger Service System Market By Components
12.4.11.2 Singapore Passenger Service System Market By Service
12.4.11.3 Singapore Passenger Service System Market By Deployment
12.4.11.4 Singapore Passenger Service System Market By Solution
12.4.12 Australia
12.4.12.1 Australia Passenger Service System Market By Components
12.4.12.2 Australia Passenger Service System Market By Service
12.4.12.3 Australia Passenger Service System Market By Deployment
12.4.12.4 Australia Passenger Service System Market By Solution
12.4.13 Rest of Asia-Pacific
12.4.13.1 Rest of Asia-Pacific Passenger Service System Market By Components
12.4.13.2 Rest of Asia-Pacific Passenger Service System Market By Service
12.4.13.3 Rest of Asia-Pacific Passenger Service System Market By Deployment
12.4.13.4 Rest of Asia-Pacific Passenger Service System Market By Solution
12.5 Middle East & Africa
12.5.1 Middle East
12.5.1.1 Middle East Passenger Service System Market By Country
12.5.1.2 Middle East Passenger Service System Market By Components
12.5.1.3 Middle East Passenger Service System Market By Service
12.5.1.4 Middle East Passenger Service System Market By Deployment
12.5.1.5 Middle East Passenger Service System Market By Solution
12.5.1.6 UAE
12.5.1.6.1 UAE Passenger Service System Market By Components
12.5.1.6.2 UAE Passenger Service System Market By Service
12.5.1.6.3 UAE Passenger Service System Market By Deployment
12.5.1.6.4 UAE Passenger Service System Market By Solution
12.5.1.7 Egypt
12.5.1.7.1 Egypt Passenger Service System Market By Components
12.5.1.7.2 Egypt Passenger Service System Market By Service
12.5.1.7.3 Egypt Passenger Service System Market By Deployment
12.5.1.7.4 Egypt Passenger Service System Market By Solution
12.5.1.8 Saudi Arabia
12.5.1.8.1 Saudi Arabia Passenger Service System Market By Components
12.5.1.8.2 Saudi Arabia Passenger Service System Market By Service
12.5.1.8.3 Saudi Arabia Passenger Service System Market By Deployment
12.5.1.8.4 Saudi Arabia Passenger Service System Market By Solution
12.5.1.9 Qatar
12.5.1.9.1 Qatar Passenger Service System Market By Components
12.5.1.9.2 Qatar Passenger Service System Market By Service
12.5.1.9.3 Qatar Passenger Service System Market By Deployment
12.5.1.9.4 Qatar Passenger Service System Market By Solution
12.5.1.10 Rest of Middle East
12.5.1.10.1 Rest of Middle East Passenger Service System Market By Components
12.5.1.10.2 Rest of Middle East Passenger Service System Market By Service
12.5.1.10.3 Rest of Middle East Passenger Service System Market By Deployment
12.5.1.10.4 Rest of Middle East Passenger Service System Market By Solution
12.5.2. Africa
12.5.2.1 Africa Passenger Service System Market By Country
12.5.2.2 Africa Passenger Service System Market By Components
12.5.2.3 Africa Passenger Service System Market By Service
12.5.2.4 Africa Passenger Service System Market By Deployment
12.5.2.5 Africa Passenger Service System Market By Solution
12.5.2.6 Nigeria
12.5.2.6.1 Nigeria Passenger Service System Market By Components
12.5.2.6.2 Nigeria Passenger Service System Market By Service
12.5.2.6.3 Nigeria Passenger Service System Market By Deployment
12.5.2.6.4 Nigeria Passenger Service System Market By Solution
12.5.2.7 South Africa
12.5.2.7.1 South Africa Passenger Service System Market By Components
12.5.2.7.2 South Africa Passenger Service System Market By Service
12.5.2.7.3 South Africa Passenger Service System Market By Deployment
12.5.2.7.4 South Africa Passenger Service System Market By Solution
12.5.2.8 Rest of Africa
12.5.2.8.1 Rest of Africa Passenger Service System Market By Components
12.5.2.8.2 Rest of Africa Passenger Service System Market By Service
12.5.2.8.3 Rest of Africa Passenger Service System Market By Deployment
12.5.2.8.4 Rest of Africa Passenger Service System Market By Solution
12.6. Latin America
12.6.1 Latin America Passenger Service System Market By Country
12.6.2 Latin America Passenger Service System Market By Components
12.6.3 Latin America Passenger Service System Market By Service
12.6.4 Latin America Passenger Service System Market By Deployment
12.6.5 Latin America Passenger Service System Market By Solution
12.6.6 Brazil
12.6.6.1 Brazil Passenger Service System Market By Components
12.6.6.2 Brazil Passenger Service System Market By Service
12.6.6.3 Brazil Passenger Service System Market By Deployment
12.6.6.4 Brazil Passenger Service System Market By Solution
12.6.7 Argentina
12.6.7.1 Argentina Passenger Service System Market By Components
12.6.7.2 Argentina Passenger Service System Market By Service
12.6.7.3 Argentina Passenger Service System Market By Deployment
12.6.7.4 Argentina Passenger Service System Market By Solution
12.6.8 Colombia
12.6.8.1 Colombia Passenger Service System Market By Components
12.6.8.2 Colombia Passenger Service System Market By Service
12.6.8.3 Colombia Passenger Service System Market By Deployment
12.6.8.4 Colombia Passenger Service System Market By Solution
12.6.9 Rest of Latin America
12.6.9.1 Rest of Latin America Passenger Service System Market By Components
12.6.9.2 Rest of Latin America Passenger Service System Market By Service
12.6.9.3 Rest of Latin America Passenger Service System Market By Deployment
12.6.9.4 Rest of Latin America Passenger Service System Market By Solution
13 Company Profile
13.1 IBM Corporation
13.1.1 Company Overview
13.1.2 Financials
13.1.3 Product/Services/Offerings
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 Travelport Worldwide Ltd.
13.2.1 Company Overview
13.2.2 Financials
13.2.3 Product/Services/Offerings
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 KIU System Solutions.
13.3.1 Company Overview
13.3.2 Financials
13.3.3 Product/Services/Offerings
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 Information Systems Associates FZE.
13.4.1 Company Overview
13.4.2 Financials
13.4.3 Product/Services/Offerings
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 IBS Software Services Pvt. Ltd.
13.5.1 Company Overview
13.5.2 Financials
13.5.3 Product/Services/Offerings
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 Bravo Passenger Solutions Pte Limited.
13.6.1 Company Overview
13.6.2 Financials
13.6.3 Product/Services/Offerings
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 Hewlett Packard Enterprise.
13.7.1 Company Overview
13.7.2 Financials
13.7.3 Product/Services/Offerings
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Enoya-one LTD.
13.8.1 Company Overview
13.8.2 Financials
13.8.3 Product/Services/Offerings
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9 Travel Technology Interactive.
13.9.1 Company Overview
13.9.2 Financials
13.9.3 Product/Services/Offerings
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 Hexaware Technologies Ltd.
13.10.1 Company Overview
13.10.2 Financials
13.10.3 Product/Services/Offerings
13.10.4 SWOT Analysis
13.10.5 The SNS View
14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Market Share Analysis
14.3 Recent Developments
14.3.1 Industry News
14.3.2 Company News
14.3 Mergers & Acquisitions
15. USE Cases and Best Practices
16. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
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