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Commerce Cloud Market size was valued at USD 19.4 Billion in 2023 and is expected to reach USD 94.1 Billion by 2032 at a CAGR of 19.2% during the forecast period of 2024-2032.
Commerce Cloud platforms offer a wide range of features and functionalities designed to support online retail operations which refers to a type of cloud-based platform that enables businesses to establish and manage online storefronts, conduct digital sales transactions, and handle various aspects of e-commerce operations. It provides companies with the necessary infrastructure, tools, and resources to build, launch, and scale their e-commerce operations effectively.
Social media analytics or social commerce trends are inevitably growing in the market, having an increasing impact on digital e-commerce.
According to Shopping Figure Index, in 2020, retail sites observed traffic of about 35% from social media; on the other hand, orders surged by 50%. As the figure shows it becoming essential for e-commerce players to enable customers to find and engage with products and services on social media platforms.
KEY DRIVERS:
Digital Transformation majorly contributes to its growth and adoption.
As businesses strive to adapt to the digital era, they recognize the importance of establishing an online presence and delivering seamless customer experiences. Commerce cloud platforms enable organizations to digitize their operations, including online sales, customer service, and marketing.
Increasing growth in the E-commerce sector
RESTRAIN:
Commerce cloud solutions rely on stable internet connectivity and robust infrastructure to deliver seamless performance. In regions with unreliable internet access or limited infrastructure, businesses may face challenges in providing a consistent online shopping experience. This can impact customer satisfaction and hinder the adoption of commerce cloud solutions in such areas.
High cost of maintenance.
OPPORTUNITY:
To support their digital commerce activities, there is an increasing need for reliable commerce solutions with a commerce cloud platform
Businesses can easily launch localized online stores in different regions, support multiple languages and currencies, and comply with local regulations. This enables organizations to tap into new markets and reach a broader customer base, driving international growth.
Emerging International Markets in the E-commerce
CHALLENGES:
Need for too much modification & customization can impede scalability, system stability, and future platform for updates in e-commerce.
Commerce cloud platforms offer a range of features and functionalities; businesses may face limitations when it comes to customization. Certain platforms may have constraints on modifying the user interface, workflow processes, or integrating specific third-party applications. Limited flexibility can restrict businesses from tailoring the platform to their unique needs and implementing custom business processes.
Due to Russia Ukraine conflict Online stores faced difficulties at the beginning of March 2022, and electronic commerce almost “went to the bottom”. During the war, all online stores lost an average of 82.7%.
This conflicts disruption impact businesses using commerce cloud platforms for e-commerce operations, leading to delays in product deliveries and fulfilments Consumer spending habits may change during a recession, placing more of a focus on internet shopping and value for money. Businesses with strong and dependable commerce cloud systems can profit from this change. Businesses that are able to offer smooth online shopping experiences, customized product recommendations, and effective order fulfilment through their commerce cloud solutions may have an advantage over rivals. The instability and uncertainty may require businesses to seek alternative suppliers or adjust their logistics strategies.
The Russia-Ukraine war creates economic and political instability leading to market volatility. Currency fluctuations, inflation, and changes in import/export regulations can impact pricing, profit margins, and the overall business environment.
The COVID-19 outbreak has had a substantial influence on the business operations and performance of micro, small, and medium-sized enterprises (MSMEs) worldwide. The decision-making of MSMEs regarding e-commerce platforms and digital marketing methods has had an impact on their financial and sustainability performance. MSMEs have had to adjust to and use a variety of business-sustaining tactics. Many businesses were forced to quickly adapt to online sales and digital channels as a result of the pandemic and the temporary closures or restrictions imposed on physical storefronts. Businesses desired to create or enhance their online presence and enable e-commerce capabilities as a result, which increased the adoption of cloud-based commerce solutions.
IMPACT OF THE RECESSION
Inventory and fulfilments cost going to rise during a Recession because of how many interrelated components make up their supply chain, online retailers are in a special position when it comes to preparing for uncertainty. That simply calls for efficient and specific planning strategies that are specific to e-commerce. When e-commerce businesses have the right strategy in place, they should have no issue not just surviving but also growing under the current economic crisis. Consumer spending habits may change during a recession, placing more of a focus on internet shopping and value for money. Businesses with strong and dependable commerce cloud systems can profit from this change. Businesses that are able to offer smooth online shopping experiences, customized product recommendations, and effective order fulfillment through their commerce cloud solutions may have an advantage over rivals.
By Components
Platform
Services
By Application
Grocery
Pharmaceutical
Electronics
Furniture
Bookstores
Fashion and apparel
Automotive
Food & beverages
By Organization Size
Large enterprise
Small and medium-size enterprise
North America is anticipated to emerge dominant in this market share, while Asia -pacific is expected to witness a high growth rate. commerce cloud market is dynamic, and market dynamics vary within regions and evolve over time. Factors such as local competition, regulations, environment, technological advancements, and economic conditions can significantly impact the regional landscape of the commerce cloud market.
China, India, Japan, and South Korea are key contributors to the growth in this region.
The Asia-Pacific region is experiencing rapid growth in the commerce cloud market, fueled by the expanding e-commerce landscape and the rise of digital transformation initiatives. Mobile commerce is mainly prominent in Asia-Pacific, driven by high smartphone penetration rates and a growing middle class. Localization is vital in this region, with businesses tailoring their commerce cloud platforms to accommodate diverse languages, currencies, and cultural preferences.
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North America
USA
Canada
Mexico
Europe
Germany
UK
France
Italy
Spain
The Netherlands
Rest of Europe
Asia-Pacific
Japan
South Korea
China
India
Australia
Rest of Asia-Pacific
The Middle East & Africa
Israel
UAE
South Africa
Rest of the Middle East & Africa
Latin America
Brazil
Argentina
Rest of Latin American
Some major key players in the commerce cloud market are Salesforce, Adobe Commerce Cloud, Shopify Plus, SAP Commerce Cloud, Oracle Commerce Cloud, IBM Watson Commerce, Big Commerce, Woo Commerce, VTEX, and other players.
RECENT DEVELOPMENTS:
Shopify and Google Cloud: A new link between Shopify and Google Cloud lets shops utilizing Commerce Components, Shopify's enterprise retail solution, to benefit from Google-caliber search capabilities and AI advancements.
Wipro switches its entire range of air freight applications to Oracle Cloud Due to the increased demand for quick cargo transportation services, This will help the air cargo business modernize more quickly
| Report Attributes | Details |
| Market Size in 2023 | USD 19.4 Bn |
| Market Size by 2032 | US 94.1 Bn |
| CAGR | CAGR of 19.2% From 2024 to 2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Data | 2020-2022 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Component (Platforms and Services) • By Organization Size (Large Enterprise, Small and medium size enterprise) • By Application (Electronics, Furniture, Bookstores, Grocery and Pharmaceutical, Automotive, and Fashion and Apparel) |
| Regional Analysis/Coverage | North America (USA, Canada, Mexico), Europe (Germany, UK, France, Italy, Spain, Netherlands, Rest of Europe), Asia-Pacific (Japan, South Korea, China, India, Australia, Rest of Asia-Pacific), The Middle East & Africa (Israel, UAE, South Africa, Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America) |
| Company Profiles | Salesforce, Adobe Commerce Cloud (formerly Magento), Shopify Plus, SAP Commerce Cloud (formerly Hybris), Oracle Commerce Cloud, IBM Watson Commerce, Big Commerce, Woo Commerce (part of Automatic) |
| Key Drivers | • Digital Transformation • Increasing growth in the E-commerce sector |
| Market Opportunities | • Global Expansion • Emerging International Markets. |
Ans: The Commerce Cloud Market size is expected at a CAGR of 24.5% during the forecast period of 2023-2030.
Ans: The Commerce Cloud Market size is expected to reach USD 94.68 billion by 2030.
Ans: Digital Transformation and Increasing growth in the E-commerce sector are major key drivers for the Commerce Cloud Market.
Ans: Connectivity and infrastructure dependencies is the major restraints for the commerce cloud market.
Ans: North America is anticipated to emerge dominant in this market share, while Asia -pacific is expected to witness a high growth rate during the forecast period.
Table of Contents
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Russia-Ukraine War
4.2 Impact of Covid-19
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Commerce Cloud Market Segmentation, by Components
8.1 Platform
8.2 services
9. Commerce Cloud Market Segmentation, By Application
9.1 Grocery
9.2 Pharmaceutical
9.3 Electronics
9.4 Furniture
9.5 Bookstores
9.6 Fashion and apparel
9.7 Automotive
9.8 Food & beverages
10. Commerce Cloud Market Segmentation, by Organization
10.1 Food
10.2 Pharmaceutical
10.3 Cosmetics
10.4 Beverage
10.5 Automotive
10.6 Packaged Water Bottle
10.7 Others
11. Regional Analysis
11.1 Introduction
11.2 North America
11.2.1 North America Commerce Cloud Market by Country
11.2.2North America Commerce Cloud Market by Components
11.2.3 North America Commerce Cloud Market By Application
11.2.4 North America Commerce Cloud Market by Organization
11.2.6 USA
11.2.6.1 USA Commerce Cloud Market by Components
11.2.6.2 USA Commerce Cloud MarketBy Application
11.2.6.3 USA Commerce Cloud Market by Organization
11.2.7 Canada
11.2.7.1 Canada Commerce Cloud Market by Components
11.2.7.2 Canada Commerce Cloud Market By Application
11.2.7.3 Canada Commerce Cloud Market by Organization
11.2.8 Mexico
11.2.8.1 Mexico Commerce Cloud Market By Components
11.2.8.2 Mexico Commerce Cloud Market By Application
11.2.8.3 Mexico Commerce Cloud Market By Organization
11.3 Europe
11.3.1 Europe Commerce Cloud Market by Country
1.3.3.2 Europe Commerce Cloud Market By Components
11.3.3 Europe Commerce Cloud Market By Application
11.3.4 Europe Commerce Cloud Market By Organization
11.3.6 Germany
11.3.6.1 Germany Commerce Cloud Market By Components
11.3.6.2 Germany Commerce Cloud Market By Application
11.3.6.3 Germany Commerce Cloud Market By Organization
11.3.7 UK
11.3.7.1 UK Commerce Cloud Market By Components
11.3.7.2 UK Commerce Cloud Market By Application
11.3.7.3 UK Commerce Cloud Market By Organization
11.3.8 France
11.3.8.1 France Commerce Cloud Market By Components
11.3.8.2 France Commerce Cloud Market By Application
11.3.8.3 France Commerce Cloud Market By Organization
11.3.9 Italy
11.3.9.1 Italy Commerce Cloud Market By Components
11.3.9.2 Italy Commerce Cloud Market By Application
11.3.9.3 Italy Commerce Cloud Market By Organization
11.3.10 Spain
11.3.10.1 Spain Commerce Cloud Market By Components
11.3.10.2 Spain Commerce Cloud Market By Application
11.3.10.3 Spain Commerce Cloud Market By Organization
11.3.11 The Netherlands
11.3.11.1 Netherlands Commerce Cloud Market By Components
11.3.11.2 Netherlands Commerce Cloud Market By Application
11.3.11.3 Netherlands Commerce Cloud Market By Organization
11.3.11 Rest of Europe
11.3.11.1 Rest of Europe Commerce Cloud Market By Components
11.3.11.2 Rest of Europe Commerce Cloud MarketBy Application
11.3.11.3 Rest of Europe Commerce Cloud Market By Organization
11.4 Asia-Pacific
11.4.1 Asia Pacific Commerce Cloud Market by Country
11.4.2 Asia Pacific Commerce Cloud Market by Components
11.4.3 Asia Pacific Commerce Cloud MarketBy Application
11.4.4Asia Pacific Commerce Cloud Market by Organization
11.4.6 Japan
11.4.6.1 Japan Commerce Cloud Market By Components
11.4.6.2 Japan Commerce Cloud Market By Application
11.4.6.3 Japan Commerce Cloud Market By Organization
11.4.7 South Korea
11.4.7.1 South Korea Commerce Cloud Market By Components
11.4.7.2 South Korea Commerce Cloud Market By Application
11.4.7.3 South Korea Commerce Cloud Market By Organization
11.4.8 China
11.4.8.1 China Commerce Cloud Market By Components
11.4.8.2 China Commerce Cloud Market By Application
11.4.8.3 China Commerce Cloud Market By Organization
11.4.9 India
11.4.9.1 India Commerce Cloud Market By Components
11.4.9.2 India Commerce Cloud Market By Application
11.4.9.3 India Commerce Cloud Market By Organization
11.4.10 Australia
11.4.10.1 Australia Commerce Cloud Market By Components
11.4.10.2 Australia Commerce Cloud Market By Application
11.4.10.3 Australia Commerce Cloud Market By Organization
11.4.11 Rest of Asia-Pacific
11.4.11.1 APAC Commerce Cloud Market By Components
11.4.11.2 APAC Commerce Cloud Market By Application
11.4.11.3 APAC Commerce Cloud Market By Organization
11.5 The Middle East & Africa
11.5.1 The Middle East & Africa Commerce Cloud Market by Country
11.5.2 The Middle East & Africa Commerce Cloud Market By Components
11.5.3 The Middle East & Africa Commerce Cloud Market By Application
11.5.4The Middle East & Africa Commerce Cloud Market By Organization
11.5.6 Israel
11.5.6.1 Israel Commerce Cloud Market By Components
11.5.6.2 Israel Commerce Cloud Market By Application
11.5.6.3 Israel Commerce Cloud Market By Organization
11.5.7 UAE
11.5.7.1 UAE Commerce Cloud Market By Components
11.5.7.2 UAE Commerce Cloud Market By Application
11.5.7.3 UAE Commerce Cloud Market By Organization
11.5.8 South Africa
11.5.8.1 South Africa Commerce Cloud Market By Components
11.5.8.2 South Africa Commerce Cloud Market By Application
11.5.8.3 South Africa Commerce Cloud Market By Organization
11.5.9 Rest of Middle East & Africa
11.5.9.1 Rest of Middle East & Asia Commerce Cloud Market By Components
11.5.9.2 Rest of Middle East & Asia Commerce Cloud Market By Application
11.5.9.3 Rest of Middle East & Asia Commerce Cloud Market By Organization
11.6 Latin America
11.6.1 Latin America Commerce Cloud Market by Country
11.6.2 Latin America Commerce Cloud Market By Components
11.6.3 Latin America Commerce Cloud Market By Application
11.6.4 Latin America Commerce Cloud Market By Organization
11.6.6 Brazil
11.6.6.1 Brazil Commerce Cloud Market By Components
11.6.6.2 Brazil Africa Commerce Cloud Market By Application
11.6.6.3 Brazil Commerce Cloud Market By Organization
11.6.7 Argentina
11.6.7.1 Argentina Commerce Cloud Market by Components
11.6.7.2 Argentina Commerce Cloud Market by Application
11.6.7.3 Argentina Commerce Cloud Market by Organization
11.6.8 Rest of Latin America
11.6.8.1 Rest of Latin America Commerce Cloud Market by Components
11.6.8.2 Rest of Latin America Commerce Cloud Market by Application
11.6.8.3 Rest of Latin America Commerce Cloud Market by organization
12 Company Profile
12.1 Salesforce
12.1.1 Market Overview
12.1.2 Financials
12.1.3 Products/Services/Offerings
12.1.4 SWOT Analysis
12.1.5 The SNS View
12.2 Adobe Commerce Cloud (formerly Magento)
12.2.1 Market Overview
12.2.2 Financials
12.2.3 Products/Services/Offerings
12.2.4 SWOT Analysis
12.2.5 The SNS View
12.3 Shopify Plus
12.3.1 Market Overview
12.3.2 Financials
12.3.3 Products/Services/Offerings
12.3.4 SWOT Analysis
12.3.5 The SNS View
12.4 SAP Commerce Cloud (formerly Hybris)
12.4.1 Market Overview
12.4.2 Financials
12.4.3 Products/Services/Offerings
12.4.4 SWOT Analysis
12.4.5 The SNS View
12.5 Oracle Commerce Cloud
12.5.1 Market Overview
12.5.2 Financials
12.5.3 Products/Services/Offerings
12.5.4 SWOT Analysis
12.5.5 The SNS View
12.6 IBM Watson Commerce
12.6.1 Market Overview
12.6.2 Financials
12.6.3 Products/Services/Offerings
12.6.4 SWOT Analysis
12.6.5 The SNS View
12.7 Big Commerce
12.7.1 Market Overview
12.7.2 Financials
12.7.3 Products/Services/Offerings
12.7.4 SWOT Analysis
12.7.5 The SNS View
12.8 Woo Commerce (part of Automatic)
12.8.1 Market Overview
12.8.2 Financials
12.8.3 Product/Services/Offerings
12.8.4 SWOT Analysis
12.8.5 The SNS View
13. Competitive Landscape
13.1 Competitive Benchmarking
13.2 Market Share Analysis
13.3 Recent Developments
14. USE Cases and Best Practices
15. Conclusion
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