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Business Process Automation Market size was valued at USD 13.8 Billion in 2023. It is expected to Reach USD 38.48 Billion by 2032 and grow at a CAGR of 12.10% over the forecast period of 2024-2032.
Growing focus on the optimization of resources using automated business processes and communication between different business systems as well as advantages of utilizing IT process automation in an enterprise is further fuelling demand for Business Process Automation solutions & services globally. It helps in attaining maximum optimum of resources due to the elimination of manual intervention, which enables the workforce concentrate on their core competencies. BPA solutions unify the systems across an organization, which can lead to less overhead time and more efficient use of resources. Smartsheet also reveals that 69% of workers say automation could cut down on time wasted at work, and 59% think it might save them over six hours per week. Organizations with global operations face challenges in onboarding employees, tracking performance, and managing HR functions. In a report published in 2024, it has been found out that about 55% of the enterprises in US have employed BPA solutions which is an increase of around 12% over last year this boost seems to indicate the increased popularity of digital transformation in U.S. companies looking for ways to do things faster and better. U.S. Business Automation Council survey in 2024, shows year-over-year growth in American companies' investments in BPA at a rate of about 18% The push to engage more automation in order enhance much-needed operational efficiencies and reduce cost.
AI technology further enhances BPA by optimizing and automating tasks performed by skilled experts. Customer experience which is a critical part of BPA also improve because it is the aiding factor for data cleaning and programmable automation as well as reporting in an efficient way. For example, The National Association of Software and Service Companies (NASSCOM) had reported a 60% increase in business efficiency as an effect resulting from automation. In customer service, BPA reduced response times to half helping improve service quality. 25% of companies are also currently using AI to screen resumes or job applications.
Drivers
Automation streamlines repetitive tasks and processes, leading to faster execution and reduced human error.
Automation reduces the need for manual intervention, which can significantly cut down on operational expenses.
Automation tools often come with advanced analytics capabilities, providing businesses with valuable insights into their processes.
The adoption of AI, machine learning, and other advanced technologies in automation systems enhances their capabilities, driving further growth in the market.
Business Process Automation (BPA) significantly boosts efficiency and productivity by streamlining repetitive tasks and optimizing workflows. Organizations recognized productivity gains from automating, that averaged in the 20% to 30 % range. In the year 2024, a study was conducted that businesses using BPA solutions are found to have recorded massive reductions up to around 25% in process cycle times and an increase of about 20% operational efficiency. Using automation for menial work, like data entry on the back end and order processing, invoice management or lead generation (among many others). BPA eliminate manual intervention, minimize human error and reduce time for task completion. for example, an automated invoicing system might be able to process thousands of invoices per day where manual processing can only handle a fraction of that volume. This efficiency gain is particularly impactful for industries with high transaction volumes, such as finance and retail. Automation allows already overworked employees to complete low-value-added tasks without requiring a significant amount of time and resources, thereby freeing them up to concentrate on activities that involve creativity or strategic vision. This, in return will boost up the productivity level and encourages innovation within the organizations. Companies that invested in automation technologies saw an average return on investment (ROI) of 30% within the first year, primarily due to gains in efficiency and productivity.
Restraints
High initial investment for implementing business process automation can be a barrier for smaller organizations or those with limited budgets.
Integrating automation solutions into existing systems and processes can be complex and time-consuming.
High investments at the beginning of setting up business process automation (BPA) is one of the major restraints in this market. The problem is that these costs can be high even for small and medium-sized enterprises (SMEs), which hampers their ability to automate. Another important constraint is the complexity of automation solution implementation. A 40% of organizations experience significant delays in automation projects due to integration issues and process alignment challenges. This has resulted in longer deployment timelines and budget overruns, with these 35% reporting that their automation projects have taken an average of six to twelve months more than initially planned. Most of the times, integrating automation tools with existing systems and processes demands specialized skills as well as thoughtful planning which can be a considerable obstacle for many organizations.
Segment Analysis
By Service
The Support and maintenance segment dominated the Business Process Automation (BPA) market with largest revenue share of more than 45% in 2023. Support and maintenance services are important as they resolve customer related concerns that directly affects their satisfaction. Software vendors usually have support teams dedicated to helping their customers, providing many services including customer and technical service portals post-deployment help, maintenance of software etc. To keep customer satisfaction high, service providers placed a great emphasis on further developing their product knowledge base. They did so by gathering information from customer interviews and surveys, enabling them to enhance their product. The support & maintenance services also serve as the single contact point to resolve customer issues, providing customers with easy help access. They also have facilities for customers to perform several other tasks like using customer portals, access forums and technical tips or download software update which is additional supportive aid. These resources assist users in understanding and using the software better, helping them to maximize their return on investment. These are the services which will built stronger customer relationships and add value to the overall consumer experience in turn bolstering robust growth of BPA market.
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By Deployment model
The on-premises segment dominated the market with significant market share of more than 65%. In this model where software or platforms are installed and operated on the premises of the customer utilizing their servers, computing infrastructure etc. The cost of installing these platforms is part of the company's Capital Expenditure CAPEX, as this includes owning these platforms. This is traditionally used in applications that deal with sensitive and confidential data.
Organizations collect data from a number of machine learning (ML), IT devices, sensors clickstreams and other gadgets. Organizations are able to use that data and ingest it into their own databases while using the on-premises deployment model in order security of this data This approach mandates the setup of adequate hardware and software at company premises, upkeep of such hardware or cyber securities measurements to be taken care-off by companies itself including training staffs, managing upgradation for versions as well facilitation for data backups in case parts crashed etc. For larger enterprises, the on-premises deployment model may be more viable given its especially high initial costs and manual effort requirements. These are the types of organizations that can usually afford and skilfully manage such installations. SMEs, on the other hand who face the problem of limited financial and human resources in being able to implement an on-premises BPA platform. In industries where the highest levels of data security and compliance are required, large organizations must maintain control over their own sensitive information. Hence, on-premises deployment of BPA is expected to have a significant share in the growth of the market over the forecast period.
Regional analysis
In 2023, North America held the largest share with more than 35%. The world's largest economy, quick adoption of new technology, and the presence of major corporations like Appian Corporation, Genpact, and International Business Machine Corporation, among others, are all contributing factors to the rise of this region. The USA is considered one of the most lucrative markets for factory automation and industrial control systems, driven by industry 4.0 technology. According to the most recent statistics released by the U.S. Census Bureau in 2019, there are about 6.1 million employer enterprises in the United States. Additionally, a lot of firms in the region have made it possible for BPA to be widely used, fostering the expansion of the North American region. Organisations using BPA have achieved, on average, a 20% improvement in productivity. This gain is attributed to the automation of repetitive tasks and streamlined processes. In 2024 the 47% of U.S. businesses reported a reduction in manual processing time by 25% due to BPA implementation. This efficiency improvement enables workers to then focus on strategic tasks which builds the foundation for additional growth in business.
The highest CAGR of more than 20% is anticipated for Asia Pacific between 2024 and 2032. Growing economies like India, which is going through a significant digitization shift, might be help for the expansion of this region. In addition, the region is home to some of the world's most developed economies, such as China, Japan, and South Korea, which have been eager to adopt new technologies and hence propel the market's expansion. Due to their prominence as global manufacturing hubs, China and India have helped BPA become more widely used in the region's manufacturing sectors, which has fuelled its development. Demand in the Asia-Pacific region is expected to grow by 4.0X from 2024 to 2032. India is seen as a significant opportunity for the Business Process Automation market.
The major players in the Business Process Automation Market are Accenture, Appian Corporation, BP Logix, Inc., Genpact, Infosys Limited, International Business Machines Corporation, Kissflow Inc., Nintex Global Ltd., Open Text Corporation, Salesforce and other players
UiPath launched platform upgrade adds AI and machine-learning-backed RPA (robotic process automation) capabilities aimed at improving operational efficiency while automating complex business processes in June 2023.
Microsoft announced in March 2023 that it would integrate Power Automate with its Azure AI services, enabling organizations to use automation powered by artificial intelligence for smarter workflows and data transformation.
In December 2022, IBM enhances its reliability and increased innovation in business process automation by leveraging new capabilities now available with the availability of advanced analytics to support AI powered decision making within their IBM Cloud Pak for Business Automation.
Nintex Global Ltd: In July 27, 2023, Nintex Global Ltd. announced that it has acquired Process Street, a low-code workflow automation platform. The acquisition will help Nintex expand its reach into the small and medium-sized business market.
| Report Attributes | Details |
| Market Size in 2023 | US$ 13.8 Bn |
| Market Size by 2032 | US$ 38.48 Bn |
| CAGR | CAGR of 12.10% From 2024 to 2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Data | 2020-2022 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By component (Platforms, Services) • By services (Consulting, Deployment and integration, Support and maintenance) • By Deployment Type (Cloud, On premises) • By organization size (Small and Medium-sized Enterprises (SMEs), Large Enterprises) • By business function (Human Resource Automation, Supply Chain Automation, Accounting and Finance Automation, Sales and Marketing Automation, Customer Service Support Automation, Others) • By verticals (BFSI, Manufacturing, IT, Telecommunications, Retail and Consumer Goods, Healthcare, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | Accenture, Appian Corporation, BP Logix, Inc., Genpact, Infosys Limited, International Business Machines Corporation, Kissflow Inc., Nintex Global Ltd., Open Text Corporation |
| Key Drivers | • Automation streamlines repetitive tasks and processes, leading to faster execution and reduced human error. • Automation reduces the need for manual intervention, which can significantly cut down on operational expenses. |
| Market Restraints | • There is a shortage of skilled resources in the business process automation market. |
Ans. The Compound Annual Growth rate for the Business Process Automation Market over the forecast period is 12.10%.
Ans. USD 38.48 Billion is the Company's projected Business Process Automation Market size by 2032.
Ans. Business process automation is the use of technology to automate repeatable and repetitive manual tasks in order to streamline workflows and improve operational efficiency.
Ans. Accounts Payable automation, Capital Project Management automation, Document Management automation, and Expense Report Software automation are some major eg. of BPA.
Ans. Companies can determine which processes to automate by identifying areas in need of improvement, prioritizing processes, considering automation opportunities, finding the perfect balance between automation and human operation, and utilizing process mining. It is important to assess your organization's specific needs, processes, and goals to determine if BPA software aligns with your requirements and can bring value to your operations.
TABLE OF CONTENTS
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Industry Flowchart
3. Research Methodology
4. Market Dynamics
4.1 Drivers
4.2 Restraints
4.3 Opportunities
4.4 Challenge
5. Porter’s 5 Forces Model
6. Pest Analysis
7. Business Process Automation Market Segmentation, By component
7.1 Introduction
7.2 Platforms
7.3 Services
8. Business Process Automation Market Segmentation, By Service
8.1 Introduction
8.2 Consulting
8.3 Deployment and integration
8.4 Support and maintenance
9. Business Process Automation Market Segmentation, By Deployment Type
9.1 Introduction
9.2 Cloud
9.3 On premises
10. Business Process Automation Market Segmentation, By Organization size
10.1 Introduction
10.2 Small and Medium-sized Enterprises (SMEs)
10.3 Large Enterprises
11. Business Process Automation Market Segmentation, By Business Function
11.1 Introduction
11.2 Human Resource Automation
11.3 Supply Chain Automation
11.4 Accounting and Finance Automation
11.5 Sales and Marketing Automation
11.6 Customer Service Support Automation
11.7 Others
12. Business Process Automation Market Segmentation, By Verticals
12.1 Introduction
12.2 BFSI
12.3 Manufacturing
12.4 IT
12.5 Telecommunications
12.6 Retail and Consumer Goods
12.7 Healthcare
12.8 Others
13. Regional Analysis
13.1 Introduction
13.2 North America
13.2.1 Trend Analysis
13.2.2 North America Business Process Automation Market By Country
13.2.3 North America Business Process Automation Market By component
13.2.4 North America Business Process Automation Market By Service
13.2.5 North America Business Process Automation Market By Deployment Type
13.2.6 North America Business Process Automation Market, By Organization size
13.2.7 North America Business Process Automation Market, By Business Function
13.2.8 North America Business Process Automation Market, By Verticals
13.2.9 USA
13.2.9.1 USA Business Process Automation Market By component
13.2.9.2 USA Business Process Automation Market By Service
13.2.9.3 USA Business Process Automation Market By Deployment Type
13.2.9.4 USA Business Process Automation Market, By Organization size
13.2.9.5 USA Business Process Automation Market, By Business Function
13.2.9.6 USA Business Process Automation Market, By Verticals
13.2.10 Canada
13.2.10.1 Canada Business Process Automation Market By component
13.2.10.2 Canada Business Process Automation Market By Service
13.2.10.3 Canada Business Process Automation Market By Deployment Type
13.2.10.4 Canada Business Process Automation Market, By Organization size
13.2.10.5 Canada Business Process Automation Market, By Business Function
13.2.10.6 Canada Business Process Automation Market, By Verticals
13.2.11 Mexico
13.2.11.1 Mexico Business Process Automation Market By component
13.2.11.2 Mexico Business Process Automation Market By Service
13.2.11.3 Mexico Business Process Automation Market By Deployment Type
13.2.11.4 Mexico Business Process Automation Market, By Organization size
13.2.11.5 Mexico Business Process Automation Market, By Business Function
13.2.11.6 Mexico Business Process Automation Market, By Verticals
13.3 Europe
13.3.1 Trend Analysis
13.3.2 Eastern Europe
13.3.2.1 Eastern Europe Business Process Automation Market By Country
13.3.2.2 Eastern Europe Business Process Automation Market By component
13.3.2.3 Eastern Europe Business Process Automation Market By Service
13.3.2.4 Eastern Europe Business Process Automation Market By Deployment Type
13.3.2.5 Eastern Europe Business Process Automation Market By Organization size
13.3.2.6 Eastern Europe Business Process Automation Market, By Business Function
13.3.2.7 Eastern Europe Business Process Automation Market, By Verticals
13.3.2.8 Poland
13.3.2.8.1 Poland Business Process Automation Market By component
13.3.2.8.2 Poland Business Process Automation Market By Service
13.3.2.8.3 Poland Business Process Automation Market By Deployment Type
13.3.2.8.4 Poland Business Process Automation Market By Organization size
13.3.2.8.5 Poland Business Process Automation Market, By Business Function
13.3.2.8.6 Poland Business Process Automation Market, By Verticals
13.3.2.9 Romania
13.3.2.9.1 Romania Business Process Automation Market By component
13.3.2.9.2 Romania Business Process Automation Market By Service
13.3.2.9.3 Romania Business Process Automation Market By Deployment Type
13.3.2.9.4 Romania Business Process Automation Market By Organization size
13.3.2.9.5 Romania Business Process Automation Market, By Business Function
13.3.2.9.6 Romania Business Process Automation Market, By Verticals
13.3.2.10 Hungary
13.3.2.10.1 Hungary Business Process Automation Market By component
13.3.2.10.2 Hungary Business Process Automation Market By Service
13.3.2.10.3 Hungary Business Process Automation Market By Deployment Type
13.3.2.10.4 Hungary Business Process Automation Market By Organization size
13.3.2.10.5 Hungary Business Process Automation Market, By Business Function
13.3.2.10.6 Hungary Business Process Automation Market, By Verticals
13.3.2.11 Turkey
13.3.2.11.1 Turkey Business Process Automation Market By component
13.3.2.11.2 Turkey Business Process Automation Market By Service
13.3.2.11.3 Turkey Business Process Automation Market By Deployment Type
13.3.2.11.4 Turkey Business Process Automation Market By Organization size
13.3.2.11.5 Turkey Business Process Automation Market, By Business Function
13.3.2.11.6 Turkey Business Process Automation Market, By Verticals
13.3.2.12 Rest of Eastern Europe
13.3.2.12.1 Rest of Eastern Europe Business Process Automation Market By component
13.3.2.12.2 Rest of Eastern Europe Business Process Automation Market By Service
13.3.2.12.3 Rest of Eastern Europe Business Process Automation Market By Deployment Type
13.3.2.12.4 Rest of Eastern Europe Business Process Automation Market By Organization size
13.3.2.12.5 Rest of Eastern Europe Business Process Automation Market, By Business Function
13.3.2.12.6 Rest of Eastern Europe Business Process Automation Market, By Verticals
13.3.3 Western Europe
13.3.3.1 Western Europe Business Process Automation Market By Country
13.3.3.2 Western Europe Business Process Automation Market By component
13.3.3.3 Western Europe Business Process Automation Market By Service
13.3.3.4 Western Europe Business Process Automation Market By Deployment Type
13.3.3.5 Western Europe Business Process Automation Market By Organization size
13.3.3.6 Western Europe Business Process Automation Market, By Business Function
13.3.3.7 Western Europe Business Process Automation Market, By Verticals
13.3.3.8 Germany
13.3.3.8.1 Germany Business Process Automation Market By component
13.3.3.8.2 Germany Business Process Automation Market By Service
13.3.3.8.3 Germany Business Process Automation Market By Deployment Type
13.3.3.8.4 Germany Business Process Automation Market By Organization size
13.3.3.8.5 Germany Business Process Automation Market, By Business Function
13.3.3.8.6 Germany Business Process Automation Market, By Verticals
13.3.3.9 France
13.3.3.9.1 France Business Process Automation Market By component
13.3.3.9.2 France Business Process Automation Market By Service
13.3.3.9.3 France Business Process Automation Market By Deployment Type
13.3.3.9.4 France Business Process Automation Market By Organization size
13.3.3.9.5 France Business Process Automation Market, By Business Function
13.3.3.9.6 France Business Process Automation Market, By Verticals
13.3.3.10 UK
13.3.3.10.1 UK Business Process Automation Market By component
13.3.3.10.2 UK Business Process Automation Market By Service
13.3.3.10.3 UK Business Process Automation Market By Deployment Type
13.3.3.10.4 UK Business Process Automation Market By Organization size
13.3.3.10.5 UK Business Process Automation Market, By Business Function
13.3.3.10.6 UK Business Process Automation Market, By Verticals
13.3.3.11 Italy
13.3.3.11.1 Italy Business Process Automation Market By component
13.3.3.11.2 Italy Business Process Automation Market By Service
13.3.3.11.3 Italy Business Process Automation Market By Deployment Type
13.3.3.11.4 Italy Business Process Automation Market By Organization size
13.3.3.11.5 Italy Business Process Automation Market, By Business Function
13.3.3.11.6 Italy Business Process Automation Market, By Verticals
13.3.3.12 Spain
13.3.3.12.1 Spain Business Process Automation Market By component
13.3.3.12.2 Spain Business Process Automation Market By Service
13.3.3.12.3 Spain Business Process Automation Market By Deployment Type
13.3.3.12.4 Spain Business Process Automation Market By Organization size
13.3.3.12.5 Spain Business Process Automation Market, By Business Function
13.3.3.12.6 Spain Business Process Automation Market, By Verticals
13.3.3.13 Netherlands
13.3.3.13.1 Netherlands Business Process Automation Market By component
13.3.3.13.2 Netherlands Business Process Automation Market By Service
13.3.3.13.3 Netherlands Business Process Automation Market By Deployment Type
13.3.3.13.4 Netherlands Business Process Automation Market By Organization size
13.3.3.13.5 Netherlands Business Process Automation Market, By Business Function
13.3.3.13.6 Netherlands Business Process Automation Market, By Verticals
13.3.3.14 Switzerland
13.3.3.14.1 Switzerland Business Process Automation Market By component
13.3.3.14.2 Switzerland Business Process Automation Market By Service
13.3.3.14.3 Switzerland Business Process Automation Market By Deployment Type
13.3.3.14.4 Switzerland Business Process Automation Market By Organization size
13.3.3.14.5 Switzerland Business Process Automation Market, By Business Function
13.3.3.14.6 Switzerland Business Process Automation Market, By Verticals
13.3.3.15 Austria
13.3.3.15.1 Austria Business Process Automation Market By component
13.3.3.15.2 Austria Business Process Automation Market By Service
13.3.3.15.3 Austria Business Process Automation Market By Deployment Type
13.3.3.15.4 Austria Business Process Automation Market By Organization size
13.3.3.15.5 Austria Business Process Automation Market, By Business Function
13.3.3.15.6 Austria Business Process Automation Market, By Verticals
13.3.3.16 Rest of Western Europe
13.3.3.16.1 Rest of Western Europe Business Process Automation Market By component
13.3.3.16.2 Rest of Western Europe Business Process Automation Market By Service
13.3.3.16.3 Rest of Western Europe Business Process Automation Market By Deployment Type
13.3.3.16.4 Rest of Western Europe Business Process Automation Market By Organization size
13.3.3.16.5 Rest of Western Europe Business Process Automation Market, By Business Function
13.3.3.16.6 Rest of Western Europe Business Process Automation Market, By Verticals
13.4 Asia-Pacific
13.4.1 Trend Analysis
13.4.2 Asia-Pacific Business Process Automation Market By country
13.4.3 Asia-Pacific Business Process Automation Market By component
13.4.4 Asia-Pacific Business Process Automation Market By Service
13.4.5 Asia-Pacific Business Process Automation Market By Deployment Type
13.4.6 Asia-Pacific Business Process Automation Market By Organization size
13.4.7 Asia-Pacific Business Process Automation Market, By Business Function
13.4.8 Asia-Pacific Business Process Automation Market, By Verticals
13.4.9 China
13.4.9.1 China Business Process Automation Market By component
13.4.9.2 China Business Process Automation Market By Service
13.4.9.3 China Business Process Automation Market By Deployment Type
13.4.9.4 China Business Process Automation Market By Organization size
13.4.9.5 China Business Process Automation Market, By Business Function
13.4.9.6 China Business Process Automation Market, By Verticals
13.4.10 India
13.4.10.1 India Business Process Automation Market By component
13.4.10.2 India Business Process Automation Market By Service
13.4.10.3 India Business Process Automation Market By Deployment Type
13.4.10.4 India Business Process Automation Market By Organization size
13.4.10.5 India Business Process Automation Market, By Business Function
13.4.10.6 India Business Process Automation Market, By Verticals
13.4.11 Japan
13.4.11.1 Japan Business Process Automation Market By component
13.4.11.2 Japan Business Process Automation Market By Service
13.4.11.3 Japan Business Process Automation Market By Deployment Type
13.4.11.4 Japan Business Process Automation Market By Organization size
13.4.11.5 Japan Business Process Automation Market, By Business Function
13.4.11.6 Japan Business Process Automation Market, By Verticals
13.4.12 South Korea
13.4.12.1 South Korea Business Process Automation Market By component
13.4.12.2 South Korea Business Process Automation Market By Service
13.4.12.3 South Korea Business Process Automation Market By Deployment Type
13.4.12.4 South Korea Business Process Automation Market By Organization size
13.4.12.5 South Korea Business Process Automation Market, By Business Function
13.4.12.6 South Korea Business Process Automation Market, By Verticals
13.4.13 Vietnam
13.4.13.1 Vietnam Business Process Automation Market By component
13.4.13.2 Vietnam Business Process Automation Market By Service
13.4.13.3 Vietnam Business Process Automation Market By Deployment Type
13.4.13.4 Vietnam Business Process Automation Market By Organization size
13.4.13.5 Vietnam Business Process Automation Market, By Business Function
13.4.13.6 Vietnam Business Process Automation Market, By Verticals
13.4.14 Singapore
13.4.14.1 Singapore Business Process Automation Market By component
13.4.14.2 Singapore Business Process Automation Market By Service
13.4.14.3 Singapore Business Process Automation Market By Deployment Type
13.4.14.4 Singapore Business Process Automation Market By Organization size
13.4.14.5 Singapore Business Process Automation Market, By Business Function
13.4.14.6 Singapore Business Process Automation Market, By Verticals
13.4.15 Australia
13.4.15.1 Australia Business Process Automation Market By component
13.4.15.2 Australia Business Process Automation Market By Service
13.4.15.3 Australia Business Process Automation Market By Deployment Type
13.4.15.4 Australia Business Process Automation Market By Organization size
13.4.15.5 Australia Business Process Automation Market, By Business Function
13.4.15.6 Australia Business Process Automation Market, By Verticals
13.4.16 Rest of Asia-Pacific
13.4.16.1 Rest of Asia-Pacific Business Process Automation Market By component
13.4.16.2 Rest of Asia-Pacific Business Process Automation Market By Service
13.4.16.3 Rest of Asia-Pacific Business Process Automation Market By Deployment Type
13.4.16.4 Rest of Asia-Pacific Business Process Automation Market By Organization size
13.4.16.5 Rest of Asia-Pacific Business Process Automation Market, By Business Function
13.4.16.6 Rest of Asia-Pacific Business Process Automation Market, By Verticals
13.5 Middle East & Africa
13.5.1 Trend Analysis
13.5.2 Middle East
13.5.2.1 Middle East Business Process Automation Market By Country
13.5.2.2 Middle East Business Process Automation Market By component
13.5.2.3 Middle East Business Process Automation Market By Service
13.5.2.4 Middle East Business Process Automation Market By Deployment Type
13.5.2.5 Middle East Business Process Automation Market By Organization size
13.5.2.6 Middle East Business Process Automation Market, By Business Function
13.5.2.7 Middle East Business Process Automation Market, By Verticals
13.5.2.8 UAE
13.5.2.8.1 UAE Business Process Automation Market By component
13.5.2.8.2 UAE Business Process Automation Market By Service
13.5.2.8.3 UAE Business Process Automation Market By Deployment Type
13.5.2.8.4 UAE Business Process Automation Market By Organization size
13.5.2.8.5 UAE Business Process Automation Market, By Business Function
13.5.2.8.6 UAE Business Process Automation Market, By Verticals
13.5.2.9 Egypt
13.5.2.9.1 Egypt Business Process Automation Market By component
13.5.2.9.2 Egypt Business Process Automation Market By Service
13.5.2.9.3 Egypt Business Process Automation Market By Deployment Type
13.5.2.9.4 Egypt Business Process Automation Market By Organization size
13.5.2.9.5 Egypt Business Process Automation Market, By Business Function
13.5.2.9.6 Egypt Business Process Automation Market, By Verticals
13.5.2.10 Saudi Arabia
13.5.2.10.1 Saudi Arabia Business Process Automation Market By component
13.5.2.10.2 Saudi Arabia Business Process Automation Market By Service
13.5.2.10.3 Saudi Arabia Business Process Automation Market By Deployment Type
13.5.2.10.4 Saudi Arabia Business Process Automation Market By Organization size
13.5.2.10.5 Saudi Arabia Business Process Automation Market, By Business Function
13.5.2.10.6 Saudi Arabia Business Process Automation Market, By Verticals
13.5.2.11 Qatar
13.5.2.11.1 Qatar Business Process Automation Market By component
13.5.2.11.2 Qatar Business Process Automation Market By Service
13.5.2.11.3 Qatar Business Process Automation Market By Deployment Type
13.5.2.11.4 Qatar Business Process Automation Market By Organization size
13.5.2.11.5 Qatar Business Process Automation Market, By Business Function
13.5.2.11.6 Qatar Business Process Automation Market, By Verticals
13.5.2.12 Rest of Middle East
13.5.2.12.1 Rest of Middle East Business Process Automation Market By component
13.5.2.12.2 Rest of Middle East Business Process Automation Market By Service
13.5.2.12.3 Rest of Middle East Business Process Automation Market By Deployment Type
13.5.2.12.4 Rest of Middle East Business Process Automation Market By Organization size
13.5.2.12.5 Rest of Middle East Business Process Automation Market, By Business Function
13.5.2.12.6 Rest of Middle East Business Process Automation Market, By Verticals
13.5.3 Africa
13.5.3.1 Africa Business Process Automation Market By Country
13.5.3.2 Africa Business Process Automation Market By component
13.5.3.3 Africa Business Process Automation Market By Service
13.5.3.4 Africa Business Process Automation Market By Deployment Type
13.5.3.5 Africa Business Process Automation Market By Organization size
13.5.3.6 Africa Business Process Automation Market, By Business Function
13.5.3.7 Africa Business Process Automation Market, By Verticals
13.5.3.8 Nigeria
13.5.3.8.1 Nigeria Business Process Automation Market By component
13.5.3.8.2 Nigeria Business Process Automation Market By Service
13.5.3.8.3 Nigeria Business Process Automation Market By Deployment Type
13.5.3.8.4 Nigeria Business Process Automation Market By Organization size
13.5.3.8.5 Nigeria Business Process Automation Market, By Business Function
13.5.3.8.6 Nigeria Business Process Automation Market, By Verticals
13.5.3.9 South Africa
13.5.3.9.1 South Africa Business Process Automation Market By component
13.5.3.9.2 South Africa Business Process Automation Market By Service
13.5.3.9.3 South Africa Business Process Automation Market By Deployment Type
13.5.3.9.4 South Africa Business Process Automation Market By Organization size
13.5.3.9.5 South Africa Business Process Automation Market, By Business Function
13.5.3.9.6 South Africa Business Process Automation Market, By Verticals
13.5.3.10 Rest of Africa
13.5.3.10.1 Rest of Africa Business Process Automation Market By component
13.5.3.10.2 Rest of Africa Business Process Automation Market By Service
13.5.3.10.3 Rest of Africa Business Process Automation Market By Deployment Type
13.5.3.10.4 Rest of Africa Business Process Automation Market By Organization size
13.5.3.10.5 Rest of Africa Business Process Automation Market, By Business Function
13.5.3.10.6 Rest of Africa Business Process Automation Market, By Verticals
13.6 Latin America
13.6.1 Trend Analysis
13.6.2 Latin America Business Process Automation Market By country
13.6.3 Latin America Business Process Automation Market By component
13.6.4 Latin America Business Process Automation Market By Service
13.6.5 Latin America Business Process Automation Market By Deployment Type
13.6.6 Latin America Business Process Automation Market By Organization size
13.6.7 Latin America Business Process Automation Market, By Business Function
13.6.8 Latin America Business Process Automation Market, By Verticals
13.6.9 Brazil
13.6.9.1 Brazil Business Process Automation Market By component
13.6.9.2 Brazil Business Process Automation Market By Service
13.6.9.3 Brazil Business Process Automation Market By Deployment Type
13.6.9.4 Brazil Business Process Automation Market By Organization size
13.6.9.5 Brazil Business Process Automation Market, By Business Function
13.6.9.6 Brazil Business Process Automation Market, By Verticals
13.6.10 Argentina
13.6.10.1 Argentina Business Process Automation Market By component
13.6.10.2 Argentina Business Process Automation Market By Service
13.6.10.3 Argentina Business Process Automation Market By Deployment Type
13.6.10.4 Argentina Business Process Automation Market By Organization size
13.6.10.5 Argentina Business Process Automation Market, By Business Function
13.6.10.6 Argentina Business Process Automation Market, By Verticals
13.6.11 Colombia
13.6.11.1 Colombia Business Process Automation Market By component
13.6.11.2 Colombia Business Process Automation Market By Service
13.6.11.3 Colombia Business Process Automation Market By Deployment Type
13.6.11.4 Colombia Business Process Automation Market By Organization size
13.6.11.5 Colombia Business Process Automation Market, By Business Function
13.6.11.6 Colombia Business Process Automation Market, By Verticals
13.6.12 Rest of Latin America
13.6.12.1 Rest of Latin America Business Process Automation Market By component
13.6.12.2 Rest of Latin America Business Process Automation Market By Service
13.6.12.3 Rest of Latin America Business Process Automation Market By Deployment Type
13.6.12.4 Rest of Latin America Business Process Automation Market By Organization size
13.6.12.5 Rest of Latin America Business Process Automation Market, By Business Function
13.6.12.6 Rest of Latin America Business Process Automation Market, By Verticals
14. Company Profiles
14.1 Accenture
14.1.1 Company Overview
14.1.2 Financial
14.1.3 Products/ Services Offered
14.1.4 The SNS View
14.2 Appian Corporation
14.2.1 Company Overview
14.2.2 Financial
14.2.3 Products/ Services Offered
14.2.4 The SNS View
14.3 BP Logix, Inc.
14.3.1 Company Overview
14.3.2 Financial
14.3.3 Products/ Services Offered
14.3.4 The SNS View
14.4 Genpact
14.4.1 Company Overview
14.4.2 Financial
14.4.3 Products/ Services Offered
14.4.4 The SNS View
14.5 Infosys Limited
14.5.1 Company Overview
14.5.2 Financial
14.5.3 Products/ Services Offered
14.5.4 The SNS View
14.6 International Business Machines Corporation
14.6.1 Company Overview
14.6.2 Financial
14.6.3 Products/ Services Offered
14.6.4 The SNS View
14.7 Kissflow Inc.
14.7.1 Company Overview
14.7.2 Financial
14.7.3 Products/ Services Offered
14.7.4 The SNS View
14.8 Nintex Global Ltd.
14.8.1 Company Overview
14.8.2 Financial
14.8.3 Products/ Services Offered
14.8.4 The SNS View
14.9 Open Text Corporation
14.9.1 Company Overview
14.9.2 Financial
14.9.3 Products/ Services Offered
14.9.4 The SNS View
14.10 Salesforce
14.10.1 Company Overview
14.10.2 Financial
14.10.3 Products/ Services Offered
14.10.4 The SNS View
15. Competitive Landscape
15.1 Competitive Benchmarking
15.2 Market Share Analysis
15.3 Recent Developments
15.3.1 Industry News
15.3.2 Company News
15.3.3 Mergers & Acquisitions
16. Use Case and Best Practices
17. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
Key Segments:
By component
Platforms
Services
By services
Consulting
Deployment and integration
Support and maintenance
By Deployment Type
Cloud
On premises
By organization size
Small and Medium-sized Enterprises (SMEs)
Large Enterprises
By business function
Human Resource Automation
Accounting and Finance Automation
Sales and Marketing Automation
Customer Service Support Automation
Others
By verticals
BFSI
Manufacturing
IT
Telecommunications
Retail and Consumer Goods
Healthcare
Others
Request for Segment Customization as per your Business Requirement: Segment Customization Request
Regional Coverage:
North America
US
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of the Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
Request for Country Level Research Report: Country Level Customization Request
Available Customization
With the given market data, SNS Insider offers customization as per the company’s specific needs. The following customization options are available for the report:
Product Analysis
Criss-Cross segment analysis (e.g. Product X Application)
Product Matrix which gives a detailed comparison of product portfolio of each company
Geographic Analysis
Additional countries in any of the regions
Company Information
Detailed analysis and profiling of additional market players (Up to five)
The Contactless Payment Market Size was valued at USD 20.21 Billion in 2023 and will reach USD 440 Billion by 2032 and grow at a CAGR of 41.31% by 2024-2032.
The Banking As a Service Market size was USD 21.27 billion in 2023 and is expected to Reach USD 85.73 billion by 2032 and grow at a CAGR of 16.76% over the forecast period of 2024-2032.
The Revenue Cycle Management Market was valued at USD 49.8 billion in 2023 & will reach USD 140.3 billion by 2032, growing at a CAGR of 12.21% by 2032.
The Digital Rights Management Market size was USD 4.9 Billion in 2023, will reach to USD 15.2 Billion by 2032 and grow at a CAGR of 14% by 2024-2032.
The E-Signature Software Market size was valued at USD 4.81 Billion in 2023. It is estimated to reach USD 67.59 Billion by 2032, growing at a CAGR of 34.14% during 2024-2032.
The Cloud Data Warehouse Market size was valued at USD 6.96 billion in 2023 and will reach USD 47.79 billion by 2032 and grow at a CAGR of 23.87% by 2024-2032
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